Project Manager Quality Assurance
Resume:
Resume for:
MELISSA NOVAK
*** *. ******* ******, ***** #20
El Cajon, CA 92021
**********@*****.***
EMPLOYMENT OBJECTIVE: PROJECT MANAGER
PROFILE
Detailed-oriented Project/Program Manager with 10+ years’ experience facilitating efficient work procedures in an atmosphere built on teamwork and innovation. Actively involved in all aspects of project execution: proposals, scope and budget development, cost estimations, program strategizing, logistics, task delegation, client and government agency relations, project financial management, performance tracking and out-year and project life projections. Highly efficient in achieving project milestones within budget. Core competencies include:
Program Execution Project Coordination Quality Assurance Budget Tracking Client / Agency Liaison Progress Presentations Report Writing Team Player and Leader Training Coworkers Problem Solving Risk Analysis Assessments & Mitigation
PROJECT MANAGER PROFESSIONAL EXPERIENCE
4/2003 - 2/2013 - STANTEC CONSULTING SERVICES, San Diego, CA (SECOR INTERNATIONAL, San Diego, CA acquired in Feb. 2008)
7/1999 - 3/2003 - ENECOTECH INCORPORATED, San Diego, CA
Forecasted / planned weekly, monthly, quarterly, and annual objectives to meet client and company goals, being readily flexible when goals changed. Developed spreadsheets for planning milestones, tracking financial budgets, and quick-reference historic summaries.
Executed and coordinated business objectives utilizing best management practices, risk assessments, and SOPs. Attended/conducted client strategizing and progress meetings.
Create weekly agendas and scheduling for elected team members. Delegated responsibilities based on co-worker strengths and job levels / functions. Updated employees of regulatory changes and procedures. Built team relations and effectively communicated goals.
Coordinated and maintained relationships with key staff members, subcontractors, and regulatory agents. Resolved potential conflicts with diplomacy before escalation.
Developed detailed documents in association with evolving compliance regulations, company guidance formats, and client objectives. Created and proof-read various reports and client / government agency final deliverables. Provided quality assurance / quality control (QA/QC) of deliverables, budgets, and various communications.
Designed work scopes, obtained bid requests, and selected and procured subcontractors.
Calculated and monitored monthly, quarterly, and annual budgets. Approved accounts payable invoices for billing including employee hours, expenses, and subcontractor costs. Tracked AP/AR revenue flow and key performance indicators with ownership of collective project generated net income up to $500,000 annually.
OTHER PROFESSIONAL EXPERIENCE
1986 - 1999 - CONTINENTAL DATA GRAPHICS, San Diego, CA
Systems Analyst (1996 - 1999)
• Designed specifications for mainframe-to-PC computer programs for Boeing Aerospace Company engineering system; Volunteered as department safety lead for OSHA compliance.
Technical Illustrator/Writer (1986 - 1996)
• Incorporated Boeing engineering specifications into Boeing parts manuals.
NON-PROFIT ORGANIZATIONS / COMMUNITY SERVICE EXPERIENCE
2002 - Present - SAN DIEGO EARTHWORKS, San Diego, CA www.earthdayweb.org
Event Planner / eARTh Gallery Area Event Manager
Manage the eARTh Gallery for the annual San Diego EarthFair in Balboa Park including sourcing exhibitors (growing from 3 to 46 artists in 9 years), recruiting/training volunteers, event planning and strategizing, and coordination. Logo artist for the 2012 Earth Fair.
Assistant Manager for the first Rose Creek Fest at Mission Bay Park (2/2013). Liaison to the public and educational resource for information about Rose Creek Canyon and its watershed. Logo artist for the website and event publications.
Served as a Tour Guide for Green Built Tours of “environmentally sustainable” residential homes and water conservation landscaping.
Day of Event Coordinator for the Bright Green Future Conference at USD in 2011. Assisted conference attendees with check-in, collecting registration fees, and customer service.
Recipient of a 10 Year Volunteer Service Award.
2012 - Present - OM CENTER FOR SPIRITUAL LIVING, La Mesa, CA
Children’s Advocacy Facilitator / Spiritual Coordinator
Develop lesson plans and instruct children ages 4 to 12 years old in arts and crafts related to a weekly theme.
2007 - 2011 - DOWN SYNDROME ACTION (DS ACTION), San Diego, CA
Face Painter / Temporary Tattoos / Caricatures
Provided fun activities for children and their families to support fundraising efforts.
2008 - Present - NORTH PARK VAUDEVILLE THEATER, San Diego, CA
Unraveled Improvisation Troupe Member
Participate in weekly practices and perform in up to 5 shows annually for all age groups.
2011 - CITY OF EL CAJON, El Cajon, CA Beautification Project Utility Box Artist
2002 - 2006 - SAN DIEGO RIVER PARKS FOUNDATION, San Diego, CA Environmental Monitor
Monitored the San Diego River from Mission Trails in Santee to the Rosecrans area in San Diego to test natural attenuation parameters for evaluation of the biology of ecosystems.
EDUCATION
M.S. Environmental Management, NATIONAL UNIVERSITY, San Diego, CA - 1998
B.S. Computer Science, NATIONAL UNIVERSITY, San Diego, CA – 1996
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook), ENFOS financial management software
CERTIFICATIONS
Grant Writing Certificate – GROSSMONT ADULT SCHOOL - 2013
Geographic Information Systems (ARC GIS): Mapping Demographics – El Cajon, CA - 2013
Empathy Training – HANDS OF PEACE/ALTERNATIVES TO VIOLENCE PROGRAM (AVP) - 2013
Non-Profit Management Certificate – GROSSMONT ADULT SCHOOL, - 2012
Basic/Advanced AVP – HANDS OF PEACE/ALTERNATIVES TO VIOLENCE PROGRAM (AVP) - 2012
First Aid and CPR – AMERICAN HEART ASSOCIATION
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