Customer Service High School

Krin Smith

***** ***** **** . ********, ** ***** . 269-***-****

*********@*****.***

Profile

Highly organized Administrative Support professional with previous

experience in customer service, marketing and computer operations.

Skills in project Management Knowledgeable of all office equipment

Strong data processing skills Able to complete general accounting

Work well with budget constraints Friendly, with ability to multi-task

Familiar with accounts payable & Experienced in MS Word, Excel, Outlook &

receivable PowerPoint

Work History

Talent Enrollment Specialist

Dowagiac, MI

Michigan Works! - Scope Services 12/2012 to Present

. Lead weekly orientations on job search activities and employment

services at Michigan Works! and with community partners.

. Assist public at front desk with: required registration for

unemployment benefits, to create email accounts and to complete online

applications.

. Answer multi-line phone and direct callers to appropriate personal.

. Proctor weekly testing for employment and training; explain results

to test takers.

. Enter test results and job seeker activities into computer system.

Merchandising Specialist Southwestern Michigan Northern Indiana

area

Mosaic Sales Solution 10/2012 to Present

. Conduct multiple weekly store visits according to the store-specific

coverage model.

. Maximize visual presentation by stocking, facing, and pricing

products.

. Build large displays and place marketing materials per program

instructions.

. Scan and report and manage stock levels by title to generate order

information.

. Complete all administrative duties by entering data in online

computer system.

Bank Teller Dowagiac, MI

Huntington National Bank 02/1997 to 10/2011

. Explained, promoted, and sold products and services, such as

travelers' checks, savings bonds, money orders and cashier's checks.

. Received checks and cash for deposits, verified amounts and checked

for endorsements.

. Opened new accounts.

. Resolve problems or discrepancies concerning customers' accounts.

. Entered customers' transactions and issued computer-generated

receipts.

. Balanced currency, coin and checks in cash drawer at end of shift,

using calculator.

. Trained new tellers in job duties and company policies.

Peak-Time Bank Teller Dowagiac, MI

Michigan National Bank 04/1993 to 02/1996

. Cashed checks and pay out money after verifying that written and

numerical amounts agree, and that accounts have sufficient funds.

. Calculated daily transactions using computers, calculators, or adding

machines.

. Accepted loan payments.

. Opened new accounts.

. Compared totaled amounts with data displayed on computer screen.

. Balanced currency, coin and checks in cash drawer at end of shift,

using calculator.

Education

Southwestern Michigan College Dowagiac, MI

Successfully completed courses in Computer Applications and Algebra.

Dowagiac Union High School Dowagiac, MI

High School Diploma

Professional Development

. IC3 2007 - Key Applications, Certiport, MI

. IC# 2007 - Living Online, Certiport, MI

References: Available upon request

Contact this candidate