Shanel Thomas
Naperville, IL 60565
Home: 773-***-****
********@*****.***
PROFESSIONAL AND DYNAMIC MEDICAL ASSISTANT
OBJECTIVE: Professional Medical Assistant skilled at multi-tasking and working
independently with proven problem solving skills - Will exhibit versatility and adaptability
as well as exceptional customer service skills - Seeking a career in a professional
healthcare facility that will allow me to utilize my Medical Assistant and Health Care
training
HIGHLIGHTS OF QUALIFICATIONS:
•Trained as Medical Assistant (Graduate of diploma program)
•Excellent clinical/laboratory skills
•Knowledgeable in Medical Terminology
•Strong communication, interpersonal and organizational skills
•Highly motivated and willing to cross-train
•Computer Skills: Microsoft Office (Word, Outlook, PowerPoint, Excel, Works), data
entry, advanced web researching, social media
• HIPAA
• NSC Bloodborne & Airborne Pathogens Course
EDUCATION:
Allied Health Institute – North Lauderdale, FL
2012
Medical Assistant Diploma
PROFESSIONAL EXPERIENCE
Externships
Schaumberg Immediate Care – Schaumburg, IL May, 2012
Adil Pediatrics July-August, 2012
CLINICAL SKILLS:
• Set up sterile fields
• Administered injections to adults and children
• Prepared rooms for patient examination
• Conducted EKG’s efficiently
• Obtained vital signs
ADMINISTRATIVE SKILLS:
• Obtained and documented patient information
• Maintained and filed medical records
• Maintained customer service satisfaction
FTD, INC - Seasonal/Temp
2012
Customer Service Representative/Data Entry
• Assisted customer calls over the phone
• Customer service issues
• Placed orders over the phone.
Public Storage Naperville, IL 06/2008- 03/
2011
Relief Manager
• Managed multiple properties independently and with other managers displaying rental
storage units
• Verified, balance cash drawer, prepared and made daily deposits
• Inspected and audited property and performed audits on store merchandise
• Provided customer service, by assisting customers with reservations or walk-ins
Comfort Inn Romeoville, IL
11/2006- 8/2007
Front Desk Clerk
• Assisted in registering and assigning rooms to guests, issuing room keys
• Transmitting and receiving messages, keeping record of occupied rooms and guest
accounts
• Making and confirming reservations
• Collected payments from departing guest
Target Lemont, IL 7/2005-
11/2006
Cashier, Sales Floor, Jewelry, Guest Service
• Operated cash register
• Put away merchandise returned from guests
• Zoned area making sure area was clean
References Furnished Upon Request