Jermaine Shorter
Memphis, TN **134
********.*******@*****.***
Attention: Hiring Manager
I am interested in this position posted on this website. After reviewing the position
description and requirements, I strongly felt that my skill set would be a great match for those
which you require. I have attached my resume for your review. I appreciate, in advance, your
consideration of me for this position.
For the past 10+ years I have made my mark as a Kaizen Specialist for a major automotive
service provider and trading company in the United States. I have worked on several projects
with full accountability over creating, implementing and managing supply chain processes and
training tools. I also have 8+ years experience managing the workforce responsible for the day to
day operation. I am a talented, results driven professional with a proven track record in planning
and managing improvement strategies that support the unique goals of each project and the
overall company vision. I have experience communicating with all levels of management, as
well as external vendors. I have also successfully managed teams of up to 45 internal members
and 20 internal and external members.
I am a dedicated, accomplished process improvement and coaching professional that would be a
great asset to your organization. My skills and talents are also easily transferable to a position
with similar responsibilities. I would like an opportunity to schedule a time for us to meet to
discuss potential career opportunities available at your company. Thank you for your time and
consideration.
Thank you,
Jermaine Shorter
Jermaine Shorter
3204 Ruskin Road Memphis, TN 38134
901-***-**** ********.*******@*****.***
OBJECTIVE
Highly skilled in creating processes and managing personnel, which help make various functions of an
entire operation more efficient and safer by making use of both critical thinking and root causal analysis.
Also, experienced in the creation and implementation of tools designed to aid in cutting costs, as well as
increasing effective communication across job function and among peers. Seeking an opportunity that
will allow me to utilize my field of study, as well as acquired knowledge, to aid in the progression and
continued success of the organization.
SKILLS
People Management, Coaching & Teamwork, Time Management, Organizational Skills
TPS, Project Management, Lean Management, Supply Chain Management, Six Sigma Concepts
Advanced skill level using Microsoft Office software including Word, Excel, and PowerPoint
(XP, 2003, 2007, 2010), Lotus Notes and Outlook E-mail applications
Intermediate skill level using Microsoft Office software including Access, Publisher and
AutoCAD LT
Intermediate skill level using Mac OSX applications including Pages, Numbers, Keynote and
Excellent Communication Skills
Able to type 52 wpm and 9,500 kpm
Knowledge of Visual Basic, C++, Java and HTML
PROFESSIONAL EXPERIENCE
Toyota Tsusho America, Inc., Memphis, TN.
Kaizen Specialist 9/2002 – 4/2013
Manage dock associates and activities related to the operation, ensuring compliance with
corporate driven and self-initiated kaizen projects
Planning, implementation and reporting operational improvement activities related to material
and information flow of production parts and returnables processes for Toyota Motor
Manufacturing companies and its suppliers across the US, Canada, and Mexico
Assisted in supplying data that is used to create monthly invoicing, which directly affects the
monthly P&L
Address customer and logistics provider issues, ensure quality of operations, and attend daily
meetings.
Report audits, contingency planning, time and movement studies and training tool creation and
development
Leading roles in ISO 14001 projects, employee safety committee and Mid-West Logistics
Working Group
Travel approximately 30%
EDUCATION
American InterContinental University, Atlanta, GA.
Bachelor of Business Administration
Concentration: International Business
Completed Program: March 2011
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