Customer Service Technician

CARLOS AVENHOFF

***** ** **** ** *****, FL *****

786-***-**** / **************@*****.***

TECHNICIAN

Bilingual highly active, hardworking, and efficient professional technician with 18 years of combined

experience as a technician, marine surveyor and cargo supervisor, with great organizational,

communication and problem solving skills who offers a formal Electronics education and a background

in the services, food and marine industry which demonstrates his unlimited technical potential.

CORE STRENGTHS

• • • •

Electronics Supervision Adaptable Creative

• • • •

Computer operator Survey Detail oriented Discreet

• • • •

Customer Service Stevedoring Modest Cheerful

BE AEROSPACE(ADDECCO) -MEDDLEY FL, 2013,

EMPLOYMENT EXPERIENCE

BECKHAM CUTTLER(ADDECCO)– Miramar, FL 2013

QUALITY electhronic- Technician

•

Peacock Garden Café – Miami, FL

Busser

• Sets and resets dining room tables. Assists with clearing tables, refilling water, serving bread, and

restocking clean plates, silverware, and glassware.

Cuba Control S.A. – Havana, Cuba 2003 - 2012

Cargo Supervisor - Marine inspector

• Supervising of safe securing and loading of all types of cargoes and managing of

stevedoring.

• Perform all types of draft survey, damage survey, and cargo survey. Audit existence cargo.

Empresa de Reparación de Efectos Electrodomésticos – Havana, Cuba 1994-2003

Technician (TV and Surveillance Cams)

• Accurately diagnose and repair consumer electronics completing properly all necessary service

orders / paperwork associated with the repair. Research product and part information.

• Install, operate, maintain and repair technical investigative/surveillance equipment.

Cafeteria 23 and 12 – Havana, Cuba 1991-1993

Waiter – Cashier - Cooker

• Take orders and serve food and beverages to patrons at tables in the cafeteria.

• Receive and disburse money using cash register.

• Prepare, season, and cook hamburgers.

EDUCATION

South Florida Institute of Technology - Miami, FL

Refrigeration & AC Repair Technician Diploma Program Candidate 2013

Eduardo Garcia Delgado – Havana, Cuba

Mid- Level Technician in Electronics August 1989

RENE VILLARS 2

COMPUTER SKILLS

Microsoft Office (Word, Excel, Outlook)

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