S M I TA N AY E E
*** ******* ****** ****** *******, FL 32807 407-***-**** *****.*****@*******.***.***
H U M A N R E S O U RC E S S P E C I A L I S T
Extensive Educational background in Human Resources, including experience in Employee Recruitment &
Selection, Compensation & Benefits, Training & Development, HR Policies, Procedures and legal compliance.
HR Knowledge & Skills
Recruitment & Selection Compensation & Benefits Administration Unemployment & Workers Comp
Employee Relations Organizational Theory & Behavior Proficiency with Microsoft Office
FMLA/ADA/EEO/AA HR Policies & Procedures Proficiency with SharePoint’s
Training & Development Orientation & Exit Interviews Sexual Harassment/EEO Issues
Safety Training Policy Design & Administration SAP & HRIS
Professional Experience
Walt dISNEY WORLD Orlando, Florida
Human Resource Assistant, March 2013 to Present
Provide support by assisting in all administrative functions including phone coverage, calendar management, meeting
coordination and video conference.
Articulate corporate policies and procedures to employees seeking clarification regarding Payroll, Disability,
Terminations, FMLA, Leave of absence, Employee Relations, Labor Relations,
Provide support to a team of Managers by running reports, developing presentations, and orchestrating large volumes
of information while maintaining accuracy.
Maintain confidentiality and discretion and perform as a proactive member of the team contributing ideas for
continuous improvement.
Assist with maintaining, updating and tracking our client’s Talent Succession documentation and Year End Calibration
information
Partnered with business leaders to plan and implement leadership development strategies.
Detail oriented with the ability to work under pressure and take direction from multiple leaders.
Employee Relations Coordinator, January 2011 to March 2013
Developed, designed & implemented a monthly scorecard report.
Assisted in analyzing trends & hot spots using the scorecard data.
Updated & Revised outdated department memorandums and training material to ensure compliance
with updated Company Policies & Procedures.
Assisted with EEO investigations to ensure compliance of company policies and federal, state and
local employment laws.
Provided assistance with daily operations of the Employee Relations department such as in person
and over the phone, intake of employee concerns, and providing guidance to employees regarding
compliance related questions including, but not limited to EEO, FMLA, and incident based
performance.
Supported Diversity and Inclusion efforts for the Employee Relations team by participating in hiring
events and conferences as a representative of CastABLE, a group that promotes respect, equality, and
appreciation of people with disabilities.
WorLd vision – Project zambia
Project Manager March 2009 to December 2010
Analyzed budget proposals, financial reports and expenditures, and developed recommendations for budget allowances.
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Assisted in facilitating Training & Orientations to Interpret Company Policies and Procedures.
Design, developed and implemented a monthly, quarterly, and yearly revenue tracking system.
Responsible for the development of new services and license business opportunities in the assigned region.
Executed and maintained program management processes and disciplines in the areas of: program schedule and quality
management; communications management; human resource management; cost management.
Oversaw performance management initiatives and coached managers and supervisors on disciplinary action and
performance management procedures
Presented periodic Dashboard reports on the current and future projects and vendor issues.
Managed 10 to 15 employees as well as authored Statement of Work.
SWISSPORT NORTH AMERICA Orlando, Florida
Human Resource Assistant, March 2007 to August 2008
Created, updated and maintained company policies and procedures, including revising outdated
policies to ensure compliance with new policies.
Computed yearly, quarterly, and monthly benefits and payroll totals for clients including Virgin
Atlantic, Lufthansa, Aero Mexico and Mexicana.
Coordinated orientations and exit interviews for full time and part time employees.
Filed employee performance evaluation, applications, training records and personnel files in
accordance with state and federal laws.
Assisted in facilitating Training & Orientations to Interpret Company Policies and Procedures to
Employees.
Updated & Revised outdated department memorandums and training material to ensure compliance
with updated Company Policies & Procedures.
J.C. Penny Orlando, Florida
Sales Representative, October 2006 to December 2006
Created a positive customer service experience.
Created new merchandise displaces to increase sales.
Conducted daily inventory and sales assessments.
Processed purchase returns and exchanges.
Trained new hire on company policy and procedures
Education & Affiliations
University OF CENTRAL FLORIDA Orlando, Florida
Bachelor of Science (BSBA) in Management (Human Resource Track), May 2011
Bachelor of Science (BSBA) in Finance May 2011
Affiliations:
Society for Human Resource Management (SHRM)
Central Florida Human Resource Association