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Customer Service Sales

Location:
Haverhill, MA
Posted:
September 19, 2013

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Resume:

Jonathan J. Lara

* **** ******

Haverhill, MA ***30

978-***-****

Objective: To obtain a long term position in a company that will be able to

utilize my current skill set as well as develop them within a company that

has opportunities for growth and advancement.

EMPLOYMENT

Papa Gino's

Line Cook

April/07-July/07

Duties included but were not limited to:

. Preparation of food

. Inventory

. Implementation of sanitation guidelines

. Customer service

Youth Build Lawrence

Construction/Carpentry/Student

September/2007-June/2008

Duties included but were not limited to:

. On Site Hands On Job Training

. Leadership Development and Implementation

. Helping community based organizations tackle various community issues

. Volunteer work as needed

Wal-Mart

Cashier, Unloader, Produce Associate

July/2010-April/2011

Duties included but were not limited to:

. Customer Service and Cash Handling

. Collect carriages in parking lot

. Collect, Sort and Return Misplaced Merchandise

. Inventory and Restock Specialist

. Unload Nightly Deliveries

Nelson Watson & Associates

Collector

February/2012-June/2012

Duties included but were not limited to:

. Customer Service

. Follow strict legal and client guidelines

. Attempt to collect consumer debt

. Telephone Communications (Inbound/Outbound)

Burlington Coat Factory

Merchandise Team Associate/Sales Associate

September/2012-February/2013

Duties included but were not limited to:

. Inventory/Distribution

. Rearrange merchandise on floor

. Collect, Sort and Return Misplaced Merchandise

. Assist Customers With Any Needs

Nestle

Chemical Technician Assistant

February/2013-March/2013

Duties included but were not limited to:

. Drum Replacement

. Distributed Chemical Tubs

. Maintained Sanitary and Waste Guidelines

Education/Skills

Youth Build Lawrence

September/2007-June/2008

Lawrence, Massachusetts

Bi-Lingual - Fluent in English & Spanish

Communications -- Good written and verbal presentation skills.

Customer Service -- Routinely handled as many as 500 customer contacts a

day (10,000 per month).

Reliable -- Excellent attendance Record

Team Player -- Works well with others

Computer Proficient - Familiar with Windows, Microsoft programs and

internal systems

Restock Specialist

Very Trainable

Cash/Credit Processing Experience

REFERENCES

Upon Request



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