Bryanna D. Dixon
*** * ******** * Hanover, Pennsylvania, 17316 * 717-***-**** * *************@*****.***
OBJECTIVE
Personable, reliable, and energetic individual; eager to put my 6 plus years of customer service experience
into action as a customer service representative
EDUCATION, CERTIFICATIONS AND TRAINING
Harrisburg Area Community College August 2012 - present
Major: Business Administration
Biglerville High School, Biglerville, PA Diploma, June 2009
Major: General Education
Specialized Training: Excel, word, and office course, word Internet email course, typing, photo shop,
and web design course
PROFESSIONAL EXPERIENCE
United Natural Food Incorporated - York, PA
Receiver 01/ 2013 to Present
Checked inbound orders against purchase order. Looked for and documents overages, shortages, and
damages. Entered information on receiver and into computerized form. Labeled finished orders. Utilized
powered equipment, moves pallets of product from receiving dock to rack local. Scanned bar codes label
and placed pallet in correct storage location. Consolidated product in aisles. Completed daily receiver log.
Arooga’s Grille House and Sports Bar – Hanover, PA
Server 03/ 2011 to 11/ 2012
Was responsible to serve food and beverages to guests in a timely, courteous, efficient and accurate
manner. All functions were carried out to maintain an environment of teamwork and first class customer
service. Received guests, took guest orders, and processed those orders in a timely manner with a
professional demeanor. The ideal Server candidate has a warm and friendly personality that puts our
customers at ease and sets expectations of dining excellence.
Eisenhower Inn and Conference Center – Gettysburg, PA
Deli Clerk / Front Desk Clerk 11/ 2009 to 01/2011
Accommodated hotel patrons by registering and assigning rooms to guests, issuing room keys or cards,
transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making
and confirming reservations, and presenting statements to and collecting payments from departing guests.
Prepared deli foods, sold gift shop items, and sold Gettysburg tour tickets.