Manager Project

MICHAEL S. FLORES

**** **** ****** ***. *** / Brooklyn, NY 11224 / 917-***-**** /

********@*****.***

PROFESSIONAL EXPERIENCE

Responsible for successfully managing a product or set of products that

generated a significant portion of the business revenue on a global basis.

Researched competition/market/regulatory/client requirements. Establish

product strategy and roadmap. Assisted in delivery of product development

initiatives. Ensured compliance with internal policy and external

regulations. Supported sales and marketing efforts-pricing, marketing

collateral and SLAs.

Product Manager, Assistant Vice President August

2000 - June 2008

The Bank of New York - Global Payment Services Division

New York, N.Y.

. Multi Product Cash & Custody Project Management/Implementation for

Clients requiring complex development.

Create and deliver detailed monthly Funds Transfer Performance Reports to

Senior Management.

. Manage Product Life Cycle, including new product development,

enhancements to existing products, and retirement of obsolete products.

. Developed Marketing and training material for Funds Transfer products.

Work with marketing.

. Research the competition and industry trends that drive the market to

help differentiate,maintain and enhance products.

. Provide leadership to operational and technology staff to most

effectively deliver a secure and cost effective product.

. Responsible for the product P&L and understanding the drivers that

influence P&L.

. Participate in industry conferences and training seminars.

. Responsible for understanding the long-term profit potential and client

base.

. Managing a Check Outsourced product offering in-house.

. Worked to establish a Electronic Bill Payment & Presentment product

offering.

. SWIFT Member Administered Closed User Group Service Administrator.

. Work with EDI implementation team to covert proprietary customer data

into bank standard format.

. Established and managed a PMO for Global Payments & Trade Services for

reporting, tracking and control.

Product Manager, Assistant Vice President March

1999 - August 2000

The Chase Manhattan Bank - Client Access/Treasury Solutions

New York, N.Y.

. Manage the Wire/ACH Initiation and Global Netting Module on Chase

Workspace (Internet-based Product) and the Payments Module on Chase

Insight (Client-Server based Product).

. Manage Product Life Cycle; New product development, enhancements to

products, and retirement of obsolete products.

. Manage training and product knowledge to develop pricing, marketing

materials, and provide sales support.

Manage the marketing of all treasury management products, event planning,

collateral creation, and sales presentations.

Cash Management Implementation Consultant, Assistant Vice President August

1998 - March 1999

The Chase Manhattan Bank - Client Access/ Treasury Solutions

New York, N.Y.

Manager of Office Automation

July 1989 - August 1998

Kanematsu USA, Inc. New

York, N.Y.

. Project Manager/Implementation Manager/Network Administrator for a 10

Site Domestic/International, 300 nodes Novell and Microsoft WAN Network

including all connectivity and telecommunications.

. Performed end-user training on desktop applications and general

workstation functions

. Assist in hardware and software upgrades

. Maintain network diagrams

. Identify and resolve customer or internalsystem access issues (account

lockouts, password resets, access setup, etc.)

. Perform necessary LAN/WAN (Switches, Routers, Hubs, Cabling, etc.)

design, administration, peformance monitoring and tuning, and network

trouble shooting

. Establish relationship and Manage computer vendor to utilize as resource

for locations outside of geographic reach

EDUCATION

Manhattanville College -B. A. in Business Management; Minor in Psychology -

May 1991

COMPUTER APPLICATION SKILLS

Microsoft Office Professional / Microsoft Project / Visio /

Working knowledge of Spanish

Certificate in MCITP:Server Administrator

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