Customer Service Computer Science

Teng Wang

**** ***** ***** ***** *** Jose CA, 608-***-****, ********.**@*****.***

Objective

Seeking full time job in software engineering or related fields

Education

University of Wisconsin-Madison

Bachelor of Science

Graduate Date: May 2013

Major: Mathematics & Computer Science

GPA: 3.39/4.0, Mathematics: GPA: 3.45/4.0, Computer Science: 3.41/4.0

Shandong University, China

Sep 2008 – Jun 2010

Major: Mathematics

Relevant Coursework:

Numerical Analysis Probability, Stochastic Process and Stochastic Calculus

Accounting and Finance Linear Optimization

Algorithm Analysis Compiler and Programming Language

Database Operating System

Artificial Intelligence

Customer Service Experience

Computer Science Department, University of Wisconsin Madison : Undergraduate Research Assistant,

June 15th 2012 – October 20th 2012

Instructor: Chris Re

Hazy Group, mainly work on the GeoDive project

Main working: building the applications on the data from certain database, in particular, the parsed

articles of AAPG (American Association of Petroleum Geologists).

Achievements: A normalizer for the pdf_to_html convertor (actually rebuild the DOM tree of the

HTML format of the articles from the messy HTML file generated by the convertor). Feature extractors

(based on the token sequences of parsed academic papers) for the data analysis system (finding the logic

connection between different semantic entities of the text). Ratting application planted in the UI. An

application, which is implemented with JQuery, Django, and PostgreSQL as the database, used to collect the

users’ feedback.

Current Task: Try to implement an optimized recommendation algorithm, and join it with the current

rating application on the UI. The algorithm and general methodology are based on the publication for the

Netflix Prize (2007- 2009).

Shanghai Pudong Development Bank, Jinan, China, July-August 2009. Working as a lobby assistant

and office assistant

Tasks including: providing basic services for the customers; handling data in the database; replication

of POS contracts; arranging documents.

Remark: The supervisor praises the passion and attention toward the job and is especially pleased

with the effort to improving everyone’s working efficiency.

Gains: some skills about how to use the programs that are designed for dealing with the database; use

special designed programs to classify documents in the office

Skills

Computer: Java (primitive programming language), Python (including Django), C (5000 + lines of

experience), Linux operation, Mat lab, HTML, CSS, basic JavaScript and JQuery, Microsoft Word,

Microsoft Excel,

Languages: Chinese (native)

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