Service Manager

CURRICULAM VITAE

Arun sharma

Mob: 094********

Passport no.- L1973873

Email: *****************@*****.***

Objective

• Seeking a challenging assignment in a reputed organization, where I can contribute to the growth of the

organization with dedication, creativity, experience, skills and hard work.

Key Attributes

• High energy levels lead to my pursuit of all assignment in an enterprising manner.

• Strong integrity & an unfailing faith in the virtue of focused hard work is my forte

• Good time management skills along with possessing a confident disposition.

Education

• Completed +2 from HPSEB Dharmshala.

• Completed graduation from HPU shimla.

Industrial Exposure

WelcomeHeritage Solang Valley Resort

Manali (A Joint Venture of ITC and WelcomHeritage)

Jan20. 2012 –april.30,2013

F & B (Service) senior steward

Hotel the royal regency

July3rd, 2010 to jan15,2012

steward F & B( Service)

Hotel Daffodil manali

May15,2013 to present

order taker in F & B(Service)

Job Profile

• Billing, Auditing and cashiering on PMS (IDS) and LUCID PROMIS.

• Manage the delivery and measurement of guest service consistent with the company’s service

standards and brand attributes

• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect

and employee satisfaction

• Maintain close communication with F&B Manager, working to supply their equipment needs

• Maintain inventory and record keeping for all dinnerware, glassware, and linen of service situations such

as VIPs, and ensure the operation is running smoothly and consistently

• React to any complaints and take appropriate action

• Attend training sessions and retain knowledge covered therein.

• Maintain composure with dissatisfied guests in demanding situations

• Follow health and safety rules and regulation as per Govt. Laws.

Interests

• Watching TV

• Music

• Trekking

Languages Known

• English

• Hindi

• Punjabi

Personal Details

• Date of Birth: Nov 11,1989

• Father’s Name: Sh.jai kumar sharma

• Marital Status: unmarried

• Permanent Address: vill-aleo,p.o.-manali, distt-kullu

(H.p) 175131

Arun Sharma

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