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Barbara Threatt

References

Tampa, FL

DeLana Anderson United States

ab6vcw@r.postjobfree.com

(Superior)

President

ACA-Solutions

813-***-****

ab6vcw@r.postjobfree.com

Summary

(Superior)

Tony Garcia

Owner

Accomplished, dedicated, and disciplined executive assistant and automotive professional seeking to

Drew Brothers First Autobody

contribute to and grow with a dynamic, progressive, and innovative organization. Recognized as a

813-***-****

self-directed team player and performer, consistently completing assignments proficiently and

ab6vcw@r.postjobfree.com

productively. A results-oriented individual with an exemplary track record of negotiation, claims

management, quality control, and scheduling.

(Superior)

Dania Garcia

Owner

Drew Brothers

813-***-****

Work History

(Peer)

Patty Mellott ACA-Solutions, Inc

Office Manager

Tampa, FL, United States Jun 2012 - Present

Tire World

Executive Assistant to the President

813-***-****

Worked in conjunction with Executive Assistant

Patty for many years while • Help key executives make consistent decisions by advising them of historical

working at Drew Brothers. precedents; serve as liaison between them and the president.

• Website design and updates, social media marketing and collateral design

• Arrange corporate travel and meetings by developing itineraries and agendas;

scheduling air travel; booking other transportation; arranging lodging and meeting

accommodations.

Summary • Represent the president by welcoming visitors, reviewing correspondence; arranging

company dinners and other corporate functions; answering questions and meeting

DanielleThreatt requests directed to the president.

• Complete projects and special assignments by establishing objectives; determining

priorities; managing time; gaining cooperation of others; monitoring progress; problem-

solving; making adjustments to plans.

• Update job knowledge by participating in educational opportunities; reading professional

publications; maintaining personal networks; participating in professional organizations.

• Improve quality results by studying, evaluating, and re-designing processes;

implementing changes.

• Enhance president's and corporation's reputation by accepting ownership for

accomplishing new and different requests; exploring opportunities to add value to job

accomplishments.

Drew Brothers First Autobody

Tampa, FL, United States Sep 2005 - Jun 2012

Sr. Customer Service Rep - Estimator

Sr. Customer Service Representative - Estimator, 2005 - 2012

• Work directly with DRP companies to provide photos, estimates, and determining total

losses

• Provided administrative and business support to the owner and was a liaison between

insurance companies and adjusters.

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• Entered insurance company estimates within the database - writing the estimate on

behalf of the customer to ensure the best repair possible.

• Inspected vehicles before delivery to ensure excellence with quality and customer

satisfaction.

• Answered the phones and provided administrative support through the data entry of

invoices.

• Ensured credits were received on return parts reconciled accounting records.

Skills

Collision Estimation (Advanced)

3-4 Years Experience, (Last Used 1-2 years ago)

Social Media (Advanced)

<1 Years Experience, (Currently in use)

QuickBooks (Intermediate)

<1 Years Experience, (Currently in use)

Website Design (Intermediate)

<1 Years Experience, (Currently in use)

Microsoft Word (Intermediate)

1-2 Years Experience, (Currently in use)

Microsoft Excel (Intermediate)

1-2 Years Experience, (Currently in use)

Microsoft Power Point

(Intermediate)

<1 Years Experience, (Currently in use)

Education

Hillsborough County Community College

Tampa, FL, United States Jul 2012 - Jan 2013

Accounting

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