Zayd Augustus
**** ********* ***** ***********, ** 22153 ~ ***********@*****.*** ~
HIGHLIGHTS OF QUALIFICATIONS
. Specialized knowledge of the fast-paced operations, regulatory
challenges and efficiency driven restraints that are unique to
management of operations at large production facilities
. Demonstrate the ability to improve operations, impact business growth
and maximize profits through innovative management strategies and time-
tested productivity improvements
. Results-oriented managerial and site supervision capabilities
including scheduling, strategic planning, operational budgeting,
administrative management, employee training, customer service and
operational reporting
. Skilled communicator, instructor and project manager with the
flexibility and experience required to quickly recover with rapidly
changing schedules, frequently shifting priorities and high-pressure
environments
. Directly involved & knowledgeable with procedures of managing a union
facility including the grievance procedure and the Joint Area
Committee
. Proven ability to successfully analyze an organization's critical
business requirements, identify deficiencies and potential
opportunities and develop innovative and cost-effective solutions for
reducing cost, streaming operations and improving profitability
EXPERIENCE
Production Supervisor
Vie de France 4/2010-Current
Northern, VA
. Manage 20-30 employees depending on staffing needs
. Lead and oversee production and scheduling activities to ensure the
efficient preparation of baked goods
. Ensure the highest levels of safety, sanitation, quality and accuracy
during production
. Responsible for ensuring kitchen meets U.S.D.A regulations
Production Manager
Goodwill (Sterling) 10/2009-4/2010
Sterling, VA
. Trained and supervised 6-8 employees, while running front and back
office.
. In charge of opening and closing store for business
. Implemented donation policies
. Managed store display/layout to attract customers
. Provided customer service and ran cash register when needed
Night Manager/Auditor
Capital Skyline Hotel 7/2009-4/2010
Washington, DC
. Maintain an inventory of vacancies, reservations and room assignments
. Register arriving guests and assign rooms
. Answer enquiries regarding hotel services and registration by letter,
by telephone and in person, provide information about services
available in the community and respond to guests' complaints
. Compile and check daily record sheets, guest accounts, receipts and
vouchers using computerized or manual systems
. Present statements of charges to departing guests and receive payment.
. Daily accounting data entry and reconcile
. Provide weekly hotel security
Warehouse/Shipping Manager
Shenandoah Pride Diary, 2004-2009
Springfield, VA
. Manage a staff of 15+ employees
. Supervision of Production-Sanitation and Equipment Operation
. Responsible for the day-to-day operation, including production
scheduling, shipping truck inventory check, manpower planning to
ensure the plant is operating under an effective economical and safe
environment, maintenance scheduling, safety, managing union
relationships, and government regulation compliance
. Developed and modified daily and monthly operating reports to reduce
administrative duties
. Concentration on Fluid Milk, Flavored Milks, Buttermilk, Ice Cream,
Condensed Milk and Heavy Whipped Cream
. Continual HACCP and GMP (Good Manufacturing Practices) training
Security Guard
National Protective Services, 2006-2007
Fredericksburg, VA
. Responsible for the protection of employees, company property, and
equipment against unauthorized entry, theft, and vandalism
. Followed all applicable standard operating procedures and regulations
pertaining to building, personnel, and equipment security
. Wrote required reports and completes forms manually and electronically
monitors facility systems and records status of failures or faults
. Assisted all customers with basic information; greets visitors and
directs them as needed
Grocery Manager
Harris Teeter, 2002-2004
Annandale, VA
. Managed daily operations including merchandising, inventory control,
vendor relations, community relations and adherence to federal, state
and local governmental regulations.
. Reorganized the logistic of the backroom in this particular store,
creating a daily movement of the products in the backroom and rotation
of products that are easily prompt to expiration.
. Worked directly with department supervisors to maintain adequate
product levels
. Assured proper shelf allocation and pricing policies
. Maintained appropriate customer service levels and daily cleanliness
standards
Mover
Enterprise Movers, 2001-2002
Chantilly, VA
. Provided job estimates and moving of household and personal items from
residences and businesses
. Assisted Owner/Partner with hiring of movers and overall promotion of
business.
. Responsible for loading trucks for next day deliveries
. Daily runs to residential and commercial clients throughout the Mid-
Atlantic region
. Unloaded product into appropriate staging area
Lead Driver, 1998-2001
Springfield, VA
. Managed drivers on daily deliveries
. Maintained contact with clients to ensure complete satisfaction
. Scheduled daily invoices for delivery
. Pre-trip inspection of truck fueled and end of day inspection
EDUCATION
Northern Virginia Community College, Annandale VA
Fiber Optics Certification, 2001
Wakefield High School, Arlington VA
High School Diploma, 1988
TECHNICAL/INDUSTRIAL SKILLS
Proficient with MS Word, Internet, Forklift Operation, Pallet Jack