Customer Service Data Entry
Resume:
Donna Butler
? Date of birth : ** August ****
Contact
Tel : 210-***-**** or 210-***-****
e-mail : *********@*****.***
Address *** ************ **
San Antonio Texas 78220
Profile
Objective I am seeking a full time or part time position in
which I can utilize my
Customer Service Skills and Insurance Knowledge while demonstrating my
proficient and professional abilities
Key Skills
Proficient or familiar with a vast array of programming languages,
concepts and technologies, including:
Data Entry Email Software Windows, Word Processing Software (MS Word,
Excel, Power Point)
Internet Browser XP Pro/ 2003,2008/ Windows OS
95,98,2000,XP/
Microsoft Office XP2003 Peripheral Devices (Scanners, Printers, Fax
Etc.)
Education
1999 to 2003 Sam Houston High School High
School Diploma
San Antonio Texas
Work Experience
True Opportunities, San Antonio Texas Office Manager
June 2010- Dec 2011
? Process Insurance Clients
? Collect Information for Auto Insurance Quotes
? Greeting Customers and Answer calls
? Filing and Organizing forms and clients Files
? Data Entry and Sales Reports
? Recognize crisis situations and evaluates for needed action
to minimize risk
ILD Communications, San Antonio Texas Customer Service/ Operator
Jan 2009- Aug 2009
? Connect Collect Calls
? Calls Are connected to pay phone calls, International and Domestic
calls
? Determine purpose of calls by actively listening, transfer calls
in
a timely and professional manner
San Antonio State School, San Antonio Texas MRA1
May 2008- Oct 2008
? Assist Persons served with daily living activities
? Assist with Bathing, oral hygiene and Learning activities
True Opportunities, San Antonio Texas Customer Service Rep
May 2005-May 2008
? Process Insurance Clients
? Answer Phone Calls
? Assess client's needs. Research and articulately communicate
information regarding pertinent services and resources
? Enter clients information in appropriate system to initiate clients
payment and comments for daily closeouts
Strengths I am confident and committed to providing excellent
Customer
Service while serving the Company. I am highly trustworthy,
disciplined, works well with others and independently. Detailed
oriented and resourceful in completing tasks and projects.
Enthusiastic worker, and displays the ability to achieve objective in
a timely manner.
Contact this candidate