Software Quality Engineer
Instinctive, meticulous, and forward-thinking Software Quality Engineer
with experience in team building, risk management, event planning,
administration, and operations for small and large companies in highly
competitive markets. Able to identify business opportunities and leverage
competencies to drive growth, reduce costs, improve market positioning and
strengthen bottom-line financial performance. Earned reputation as a
perceptive and practical troubleshooter with unique ability to solve large-
scale problems often deemed too challenging for others. Native fluent in
Korean.
Areas Of Expertise
Schedule Preparation IT Roadmaps and Event Planning
Disaster Recovery Scalability Resource Planning
End User Support Project Management Requirement Review
Develop Technical Training and Development Software
Standards Team Leadership Design/Architecture
Professional Experience
Picatinny Arsenal, Picatinny, NJ
2011-Present
System Integrator/Project Manager for Shared Software Center (2011-Present)
High-profile professional charged with assembling weekly reports on team's
status, organizing and executing project plans, preparing Memorandum for
Records (MFRs), evaluating and reporting availability time for all servers,
and forecasting disk usage growth for next three years.
. Report weekly project status to senior management
. Drafted Service Level Agreement
. Lead projects to implement new SAP application to existing landscape -
Re-architecture of current landscape, Virtualization, VPLEX, MDM
Upgrade, SAP JVM Upgrade and unexpected day to day issues
. Manage and track all user accounts created for the newly developed SAP
system
. Prepare and review training plans and schedules for newly developed
SAP components
. Prepare and present/instruct training materials for end users on newly
developed SAP components
. Update and release System Architecture Document (SAD) and Security
Approach and Plan (SAAP) for SAP ERP system.
. Spearhead the After Action Report (AAR) process for PM.
Lead (2010-2011)
Software Integration Test Team (2008-2010)
Accomplished professional recruited to restructure the Communication
Mission Test Procedures to new IEEE standard Template format. Coordinated
and directed System Integration Testing for each release of software, while
providing expeditious resolution to various problems rising to ensure team
continued using TestQuest. Participate fully in SLCD process from
requirement to software release.
. Prepared network approval forms for TestQuest for LHMBC Team.
. Devised and incorporated Test Plan and Use Case for SIT Team Process.
. Conceptualized and introduced Process Map for testing and reporting
for SIT Team.
. Developed the Test Procedures for Digital Mission Test Cases for LHMBC
(Light Handheld Mortars Ballistics Computer).
. Designed and implemented Automation Testing Procedures for LHMBC
manual missions using TestQuest.
. Discovered and tracked software issues using PAL and MS Team
Foundation system to closing of the issue
LG Electronics - MR, Morristown, NJ
2006-2008 Technical Business Account Engineer/Manager
Organized and executed the IUT (Internal User Trial) for each model of
mobile phone and various accessories. Investigated the IUT results and
compiled into final report for upper management. Participate fully in SLCD
process from requirement to software release.
. Verified that VZW's requirements are met for each release of mobile
Software.
. Validated VZW's Requirements whenever released.
. Championed the development of design and confirmation of the User
Interface features of mobile devices that did not conformed to
requirement with VZW personnel.
. Discovered and tracked the software issues using Test Data system to
closing of the issue
. Duplicate and debug issues reported by field users
. Communicate with software/hardware developers regarding issues from
the field
. Liason to VZW Product Managers and Lab Manager regarding issues and
concerns
Personal Tutor 2003-
2006
Additional Professional Experience:
IT Security Analyst, Credit Lyonnais, New York, NY
Electronic Security Analyst, Federal Reserve Bank of NY, New York, NY
Education and Professional Development
Masters of Engineering, Systems Engineering, Stevens Institute of
Technology, Hoboken, NJ
Bachelors in Engineering, Computer Engineering, Stevens Institute of
Technology, Hoboken, NJ
Level 3 Systems Planning, Research Development, and Engineering (SPRDE)
Systems Engineer
Level 1 Program Management
Intro to CMMI DEV 1.3
CompTIA Security+ Certified
Lean Six Sigma Green Belt Project
Technical Skills
MS Office, MS Visio, MS Project, MS Share Point, Team Foundation Suite,
uPerform, CORE, Norton/Symantec Anti-Virus, TestQuest Countdown, QXDM
(Qualcomm eXtensible Diagnostic Monitor), QPST (Qualcomm Product Support
Tools), MTP Sync applications (including Windows Media Player), Windows
XP/Vista/7, Window 2003 Server, LG Brew Platform, Linux, SAP Portal, SQL