Gabriel Andrade
**** **** ******* **, ****, TX 77494
***************@*****.***.**
********************@*****.***
Linkedin: www.linkedin.com/pub/gabriel-de-andrade/0/363/41a
Cell: 832-***-****
Message Phone: 713-***-****
Summary
. Business Management professional with over 15 years of experience in
Finance, Business Planning and Information Technology.
. Annual projects financial recovery of over USD 50M.
. Proven leadership ability, focusing on team goals.
. Adaptable to new guidelines.
. Outstanding interpersonal skills and have obtained great results working
in a team environment.
. Excellent analytical, strategic, planning and negotiating skills.
Education
MBA - Master of Information Management
Institution: COPPE / UFRJ / PESC - Engineering System and Computer
Programming - Brazil - July 2010.
MBA - Master of Financial Audit
Institution: Universidade Gama Filho (UGF) - Brazil - August 2006.
Business Administration
Institution: Universidade Federal Fluminense (UFF) - Brazil - June 2001.
Graduated with one of the highest scores of the class.
Languages
Portuguese: Native
English: Advanced
Spanish: Intermediate
Certifications
Institution: ExecuTrain
ITIL Foundation (V3) - Brazil
Institution: FINITO (in company)
Formation for IT Business Analysis: Modeling Business and Requirement
Engineering - Brazil
Institution: INTERDUAL
Interaction between Business Analysis, Process Analysis and Project
Management - Brazil
Institution: FDG/INDG
Six Sigma Certificate (Green Belt / Black Belt) - Brazil
Institution: University of Cambridge
Advanced English Course Diploma in the following categories: reading,
writing, understanding spoken language and conversation.
Extracurricular Activities
Completed integrated training in IBM-PC of 16 bits, obtaining an average
score of 9.6 in the following courses: DOS, Wordstar, Lotus 1-2-3 e D'Base
III Plus.
Advanced Knowledge in Word, Excel, Access, TOAD, BusinessObjects,
PowerPoint, Electronic Mail, Lotus Notes, Internet Explorer, Netscape
Navigator, Windows 3.x/95/98/XP/2000/NT/7/Vista/8, Visio, Adobe, Corel,
Clarify, Siebel, ARBOR, SAP, CAXXA and database. Easy and quick adaptation
and learning of new systems and programs.
Work History
Oi (TNL PCS) - Telecomunication Company - Rio de Janeiro, Brazil
October 2003 - July 2013
IT Manager / Business Analysis Manager / Finance Manager
. Focused on improvement of quality satisfaction, deadline and costs
submitted to IT
. Provided transparency to client, responsible for keeping client
informed of status of request, managed client s expectations,
identified upgrades on client s processes, integrated all management
team in problems and conflicts that arise, assured synergy in the
solution of needs of other areas within the company.
. Acted as the project manager of $130 million project.
. Assisted in the definition of business requirements of the company,
such as: Numerical Portability, Entry in S o Paulo; Velox - Evolution
CRM; OSS - Integra; Amaz nia Celular; FLIT (Antecipa o Accounting
Closing); Synergy Project with a BrT; Projeto Transformation.
. Assured revenue, internal control, processes, procedures, projects and
products involving prepaid services, post paid and converging
. Analyzed possible impacts and risks at different areas of the company
(financing, products, project, fraud, cash in, co-billing, detraf,
roaming, credit, charges, net planning, fiscal planning, regulatory,
engineering, traffic and information technology and direct integration
with the herein stated areas).
. Assured risk reduction, avoided revenue loss, cost control and
developed and monitored automatic indicators.
. Managed over 140 projects that assured high revenue return to the
company.
TIM BRASIL S.A. - Rio de Janeiro, Brazil
February 2002 - October 2003
Commercial Business Coordinator
. Coordinated and led commercial regional team.
. Responsible for meeting target and productivity.
. Responsible for the controlled the dynamic allocation of resources,
tasks definition and demand of results.
. Coordinated sales points (stores, booths, dealers, events and field
actions)
. Administered and demanded productivity of leaders.
. Maximized sales results for the sales department.
. Created, collected and consolidated data and analysis of managerial
reports.
INTELIG TELECOMUNICA ES LTDA, Rio de Janeiro, Brazil
September 2000 - February 2002
Finance Manager
. Managed MIS (Management Information Support), analyzed and followed up
the results from invoicing.
. Conducted collections and bank transfers.
. Developed operational and managerial reports as well as performance
index.
. Created a charging system that controlled actions such as: client
suspension, risk analysis, payment conciliation and performance bonus
campaign.
. Participated in Project "100sem" and CPP (Customer Payment Profile)
with the objective of segregating the market in accordance with the
client's profile. This was defined by the invoicing strategy, reducing
invoicing costs and improving customer interface.
. Increased synergy between areas of the company for problem solutions.
VARIG S.A.
April 1999 - September 2000
Business Analyst Trainee
. Monitored flight area and sub-areas revenue and results.
. Studied, developed and monitored performance indexes of areas, sub-
areas and flights (Yield, Rask, Load Factor), providing feedback for a
continuous optimization of revenue for the company.
. Analyzed Revenue Share and Market Share.
. Conducted market studies of unattended market demand.
. Participated in multidisciplinary study groups to discuss
implementation of new projects.
. Standardized operational procedures, created routine and procedures
for performance increase.
BANCO BOZANO, SIMONSEN S.A.
September 1997 - February 1999
Operational Support Agent
. Studied and developed re-structures of areas and department areas and
internal and external control of franchises and leases in the area of
Projects and O&M.
. Created the partnership "Oficina/Bozano" and the enrollment of the
accredited shops of "Rede Bozano, Simonsen S.A. Brasil".
. Developed operational activities of external and internal control of
the Accident Technical Area.
. Negotiated recovery of savings in Brazil and other South American
countries.
. Developed several standards of internal procedures.
. Created various internal and external control methods to maximize
revenue.
. Improved interface with clients, suppliers and partners.