Sterile Processing Manager, Educator and Supervisor
Resume:
LESLEE ANN PALMER
SALINA, UTAH 84654
******.******@*******.***
[pic]EXPERIENCED CENTRAL STERILE SUPPLY & DISTRIBUTION
DEPARTMENT SUPERVISOR/EDUCATOR/TRAINING SPECIALIST
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SUMMARY OF QUALIFICATIONS
. Enthusiastic, Creative and Passionate Instructional Leadership -
Use a balanced blend of motivational and targeted instruction
methodologies to enhance curriculum, focus on the three 'R's -
Rigor, Relevancy and Relationships.
. Engage Staff - Work closely with Staff through a career ladder
system, repeated successes securing a high level of certifications.
. Leverage Resources / Strategic Collaborations - Work closely with
leaders and customer partners to encourage involvement and strong
department alliances.
. Utilize a visionary approach with consistency to pass the threshold
of not-knowing to knowing and develop to my fullest extent. Monitor
and manage daily operation of and overall performance of the
Sterile Processing department.
. Development and implement goals and objectives relative to Sterile
Processing department.
. Develop and implement effective procedures to ensure optimal use of
equipment and instruments while decreasing overall costs.
. Responsible for the coordination of equipment, instruments and
supplies and facilities issues enhancing satisfaction levels of
clinical staff and minimizing service interruptions.
. Serves as a resource for Sterile Processing, Infection Control and
Operating Room personnel on sterility issues Assist with
compilation and oversight of operating and capital budgets for
Sterile Processing department
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HIGHLIGHTED PROFESSIONAL EXPERIENCE
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Green River Community college
October 2012 - March 2013
Auburn, WA
Adjunt Instructor
IAHCSMM crcst Course Instructor
BLS for Health Care
Virginia Mason Medical Center February 2008 -
2012
925 Seneca St. Seattle, WA
Supervisor, Educator, Training Specialist, Gateway CRCST Instructor
. Orientation of new employee's and maintained accurate staff education
records
. Utilize multiple assessments in compliance competencies within
department, in accordance with Joint Commission policies and Virginia
Mason Kazan Production System of Toyota.
. Use innovative methods and materials to produce effective learning
experiences including; TWI (training within industry) Train the
Trainer, cooperative learning & instruction.
. Facilitated Sterile Processing & Distribution Department Staff for
IAHCSMM CRCST, CIS and CHL Certifications increased from 7 to 60 FTE
. Contributed to a significant increase in Staff performances, training,
and standardization.
. Introduced the IAHCSMM Provisional Certification "Get your Hours"
program. Provided instructional and leadership for the After Class and
Volunteer Mentoring Program...
. Mentored and coached Staff and Adult Learners to help boost their
confidence and competencies, as evidenced by successful Team efforts.
Renton Techinical College Feb. 2010 -
Sept. 2010
Renton, WA
Central Service CRCST Course Instructor
. Adjunct Instructor of the Continuing Adult Education students;
teaching Central Service and providing various levels of the Sterile
Processing course including Externships.
. Incorporated IAHCSMM external resources to develop lesson plans;
created and administered tests and provided students with feedback
targeting areas of improvement to align their strengths with course
objectives and intended outcomes.
. Consulted with Students regarding learning techniques, such as active
learning, total activity approach, total physical response and
feedback.
. Prepared students for CRCST certification, provided follow-up and
encouraged resume building and employability skills development.
Primary Children's Medical Center February 2008 - February
2009
100 N. Mario Capecchi Dr. Salt Lake City, UT
Supervisor and Educator
. Supervised Staff and assisted Shift Coordinators.
. Hired new Staff and conducted yearly evaluations
reviews.
. Developed in-services and testing materials; leveraged
the use of technology to enhance instruction, infusing
the use of the latest technology to conduct training
and prepare reports, including: the Internet,
department websites, Newsletters, PowerPoint
presentations, and on-line library research.
. Served as an instructional leader by modeling high expectations for
Staff and implementing results focused programs.
. Ensured compliances with regulations, rules and policies prescribed by
the Intermountain Health Care System.
. Taught students basic application software usage, such
as Microsoft Windows, Word, PowerPoint, Internet access
using various search engines through browser programs.
. Prepared department reports; assisted Staff in
organizing Certification.
. Implemented Supervisory techniques for maintaining
involvement and discipline.
. Partnered with Surgical Services toward Central
Processing department success; provided feedback
progress and to discuss areas needing improvement and
additional work.
. Member of several hospital based Committees.
. Conducted classroom instruction, prepared lesson plans,
administered tests and provided feedback on learning
achievements and needs for improvement.
CROSS COUNTRY TRAVELCORP
March 2007-December 2007
Boca Raton, FL
Sterile Processing Travel Technician in the following
areas:
CPMC- Davies Campus, San Francisco, CA
CPMC- Pacific Campus, San Francisco, CA
Kaiser- Sunnyside, Clackamas, OR
ST. MARYS MEDICAL CENTER
August 2000 -February 2007
Grand Junction, CO
Sterile Processing Lead - Technician & Trainer
SAHARA SURGERY CENTER
December 1997- August 2000
Las Vegas, NV
Sterile Processing Supervisor
Y2K Coordinator
Anesthesia Technician
Sahara & Flamingo Surgery Centers
St. Rose Dominican Hospital
Dec. 1994 - Dec. 1997
Henderson, NV.
Supervisor- Instrument Sterile Processing
. Instructor-CBSPD
. Worked concurrently @ Dixie
Intermountain Healthcare,
June-1995 - December 1996
Dixie Regional Medical Center, St George, Utah
Lead-Sterile Processing Weekends
HCA SUNRISE HOSPITAL
June 1987 - Aug. 2000
Las Vegas, NV
O.R. Labor & Delivery Technician
Post-Partum
EDUCATION
Women's Army Corp - Ft. McClellan, AL.
October 1965 - Oct. 1967
United States Army Medical School
Paramedic Training
Surgery Technician
Labor & Delivery Technician
Brook Army Hospital Ft. Sam Houston, TX.
United States Woman's Army Nurse Corps
Martin Army Hospital Ft. Benning, Georgia
Vocational Nursing School of California
1970 - 1971
Licensed Vocational Nurse
Garden Grove, CA.
Associates of Sciences Degree
Virginia Mason Medical Center
May 2009
Seattle, WA
Healthcare Leadership Classes
CPR -Instructor classes.
KPO- Leadership Class, emphasis on "LEAN THINKING"
TWI- Training-Within Industry
CERTIFICATIONS, ASSOCIATIONS & COMMITTEE's
IAHCSMM * International Association of Healthcare Central Service and
Materials Management
Authorized IAHCSMM Instructor
Certifications: CRCST (Certified Registered Central Service Technician)
CIS (Certified Instrument Specialist)
CHL (Certified Healthcare Leadership)
CBSPD (Certification Board of Sterile Processors and Distribution
Pacific Northwest Chapter of Sterile Processors and Central Service
Professionals - Past-Executive Board Member
Membership Chairperson
2009- 2012
Washington State Workforce @ Virginia Mason Central Service Grant,
Committee Member
Past President - Board of Directors - So. NV. IAHCSMM Chapter
Past Committees: Infection Control, Employee Council, Primary Children's
Hospital
Emergency Planning Committee, PCM
Coordinating council, St. Mary's MC
INTERESTS
Reading, American History & Science Fiction
Currently training to obtain a Pvt. Pilot's License
My Companion Dog "Vegas"
REFERENCE ARE AVAILABLE UPON REQUEST
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