Craig R. Wilson Cell
******@*****.***
Pleasant Grove, UT 84062
My name is Craig Wilson and I am applying for the position you have
advertised for a Shipping & Receiving Coordinator. I am a very outgoing
person with the right attitude needed to complete the task at hand,
regardless of intensity. I have a positive and friendly disposition and I
do enjoy working with people. I have worked by myself as well as part of a
team. I love to work with my hands and I thrive on staying busy. I have
combined work experience in shipping of more than 23 years.
I have managed and supervised multiple employees throughout the years
and directed shipments for both domestic and international markets. I am a
member of and have also attended the National Postal Forum Convention for
many years and I am dedicated to my position. I have worked with multiple
agencies to determine the best shipping methods and budgeting possible and
have good networking skills.
I am eager to ask questions and to learn and I love to teach others
what I know, and thoroughly enjoy being taught as well. Learning, to me, is
great knowledge. If you decide to make me an addition to your office, you
will have gained a great asset and loyalty for your team.
Salary requirements: I'm open to a reasonable and competitive offer.
Craig R. Wilson Cell
740 N 100 W
******@*****.***
Pleasant Grove, UT 84062
SUMMARY
Experienced in domestic and international shipping, monthly, quarterly, and
annual reports, packaging, metering, supervising, working with large
shipping vendors, and budgeting. Working knowledge of Word, Excel, Outlook.
SKILLS
. Supervising, metering, packaging, shipping, labeling, customer
service, phone skills, negotiation, budgeting, reporting.
SOFTWARE
. UPS Worldship, FedEx Ship Manager, USPS Click N Ship for Business, UPS
& FedEx Online systems
WORK EXPERIENCE
Xango LLC Lehi, UT
April 2006 - July 2013
Mail Center Manager
. Picked up and sorted mail daily, received packages, delivered mail and
packages to consignees, handled RMA's for returned items, shipped
orders via UPS, FedEx, DHL, etc. Expert knowledge of UPS Worldship,
metered mail using a Pitney Bowes Connect+ system, negotiated lease
contracts for meter machine and hand held receiving device, purchasing
of Mail Center supplies, submitted hyper accurate monthly departmental
shipping spending reports to accounting and finance, arranged
discounted shipping rates through other carriers. Prescreened,
interviewed, hired and trained staff in my department. Supervised 1-2
people.
ACCOMPLISHMENTS
. Instigated the use of a third party mailing company for out of country
checks; Resulting in $30k saving in postage and shorter delivery time.
. Implemented customer shipping option that resulted in a estimated
$250k saving in a 7 year time frame.
Reason for separation: Laid off
E Excel Int'l Springville, UT
August 2005 - April 2006
Order Fulfillment
. Pulling orders, packaging, shipping, mailing, mail delivery,
inventory, cycle counting, and stocking.
Reason for separation: Better opportunity
LaGrand Distributing, Inc Salt Lake City, UT
September 2004 -Feb 2005
Salesman
. Assist many customers in determining their company's needs, assist
customers in product knowledge and purchasing of various products
including packaging, shipping, and janitorial supplies, check
inventory and vendor information to determine availability for
requested item, write up purchase orders for the products that are
ordered, make sure that all orders are filled to customer's
satisfaction, provide excellent customer service to many businesses.
Reason for separation: Desire to get back into my area of expertise: Hands
on Shipping & Receiving.
Brigham Young University Bookstore Provo, UT
November 1993 - September 2004
Shipping Specialist
. Assist customers at the customer counter with proper methods of
shipping various merchandise and personal items, excellent knowledge
of the DMM & IMM, purchase supplies for department such as boxes,
stamps, etc, handle outbound shipments of all charge-backs,
determining the proper method of shipping, excellent working knowledge
of UPS Worldship and FedEx Ship Manager shipping programs, excellent
knowledge of Neopost Friendship shipping system, use USPS, UPS, FedEx,
DHL and Airborne Express for all domestic and international shipping,
handle supervisory duties when supervisor is unavailable.
Craig R. Wilson
Page 2
ACCOMPLISHMENTS
. Management had concerns over the shipping cost. I helped research and
analyze shipping cost. From that research, we were able to provide
justifiable details of shipping cost incurred which resulted in
management having a better understanding and feeling comfortable with
the process.
. Researched and purchased "foam in place" packing system for
critical/breakable items resulting in additional business.
Reason for separation: What seemed like a better opportunity.
Valtek International Springville, UT
February 1990 - November 1993
Shipping and Receiving
. Packing parts and control valves for proper and safe shipment both
domestic and international, receive incoming parts and supplies for
proper distribution to the stockroom or anywhere in the facility.
ACCOMPLISHMENTS
. Help implement the color coding of all bar stock received
Reason for separation: Laid off
Utah State Tax Commission Provo, UT
January 1987 - February 1990
Research Technician
. Researching accounts for the Tax Compliance agents in the Provo
office, general office duties such as typing, filing, etc., assist
taxpayers with general tax questions.
Reason for separation: Offered a full time position at Valtek
First Citizens Bank and Trust of South Carolina Columbia, SC
September 1986 - November 1986
Teller
. Provide excellent customer service to bank customers needing access to
their accounts, worked with NCR for general teller transactions.
Reason for separation: Moved to Utah
EDUCATION
Utah Valley University Orem, UT 1987-1989
General Education
Brigham Young University Provo, UT 2002-2003 General
Education
. 50 plus credit hours
References
Patrick Lindsay, Assoc. General Council/HR Director
Xango, LLC, 2889 Ashton Blvd. Lehi, UT 84043
801-***-**** (office) 801-***-**** (cell)
Jorge Rivas, International Logistics Coordinator
Xango, LLC, 2889 Ashton Blvd, Lehi, UT 84043
801-***-**** (office) 801-***-**** (cell)
Christy Jack, Customer Service/Sales
Traco Manufacturing, 620 South 1325 West, Orem, UT 84058