Customer Service Sales

Danielle Elyse King

***-*** *. ****** ***** Fe Road, San Marcos, CA 92078 ~ Cell Phone: 949-***-**** **************@*****.***

BUSINESS DEVELOPMENT / PUBLIC RELATIONS / EVENT ORCHESTRATION / CUSTOMER RELATIONS

An innovator, with a natural flair for coordinating, developing and implementing marketing, branding and outreach programs.

A leader with strong coordinating and organizational skills, public relations, customer relations/service, as well as writing and

presentation skills, and effective communication in marketing and sales, with achievements in loyalty and increased revenue .

Characterized by an inspiring sense of professionalism, recognized for marketing efforts on a worldwide basis, managing client

relationships in high profile companies and organizations. Successful results in customer service, business attraction and

retention, and the coordination and development of local and national events, tradeshows and marketing materials.

A well respected, highly motivated and creative forward-thinker with an energetic, encouraging, gracious and patient nature.

• Coordinator • Strategic Event Planning •Instructor/Trainer • Public Speaker/Presenter

CAREER ACCOMPLISHMENTS

2013 - Group Sales Representative Seasonal Assignment - Del Mar Thoroughbred Club

Create a “Cool As Ever” experience for groups by providing and scheduling their venues for a day at the races.

2013 - Mother’s Day Seasonal Assignment - Customer Service Representative • Provide Commerce

Deliver a “W ow” experience that makes gift givers “Heros” in the eyes of their recipients.

2011-2013 - Director of Marketing • BigBearWeddingSite.com ~A One-stop Wedding and Event Site

Marketed to an untouched customer base, and provided development and marketing strategies.

2008-2009 - Communications & Event Coordinator • Big Bear Chamber of Commerce - Seasonal Position

Developed and maintained partnerships with local businesses, marketed, coordinated and executed all Chamber member

events, special events and community fundraising events. Coordinated and implemented the distribution of the monthly

newsletter to our 300 plus business membership and maintained the business we bsite.

2007-2008 - Assistant/Marketing & Event Coordinator • Valley-Wide Marine & Pine Knot Landing - Seasonal Position

Maintained merchandise displays and handled sales and dock club member service department records.

Marketed, promoted and orchestrated special tours, weddings & holiday events for the community and specialty day trips.

2005-2006 - Group Sales Coordinator/Seasonal Position • Big Bear Mountain Resorts - Seasonal Position

Arranged and coordinated special events to international groups planning a ski and board visit to the ski resort and established

new business partnerships and programs for the local Middle Schools, Boy Scouts and Military.

1999-2005 - Business Development Manager • Irvine Chamber of Commerce- Irvine, CA

Served as the Business Development Manager for Economic Development on a world-wide basis marketing the City of Irvine

with a focus on business attraction and retention through the management and execution of major tradeshows and working

with high profile companies, development of marketing materials and the orchestration of site visits and events.

1993-1995/1998 - Account Executive • Murad Skin Research Laboratories

Consistent in the top percent of group, with a 68% increase in established territory, building brands, promoting, demonstrating

and selling of a leading skin care line at tradeshow events nationally to Day Spas, Salons, and Estheticians.

1995-1997 - Event Coordinator • MarketSource Corporation

Using intense timelines, and multi-tasking with sell-in/negotiating and strategizing, developed and maintained client relations to

build brand awareness through the marketing and execution of national touring events at colleges and malls for major

magazine publications, and promotional event marketing at specialty locations and event venues.

1991-1993 - Administrative Assistant & Beauty Consultant • Merle Norman Cosmetics

Provided direct support and assistance to nationally independently owned studios and taught and sold the art of skin

care/makeup techniques, providing an increase in sales revenue at the corporate owned studio.

1992-1993- Instructor • John Robert Powers ~ Developed/taught 12-week Personal Development program for girls & boys ages 5-18.

ADDITIONAL ACCOMPLISHMENTS

2010-2013 - Licensed Real Estate Assistant/Agent • Century 21 Bonnie Blue

Assistant with all real estate transactions and home sales, real estate websites and development of marketing materials.

2005-2009 - Co-Host & Freelance Contributing Writer • Good Day Big Bear Channel 6 and Big Bear Magazine.

Volunteer position - conducted live interviews, reported on news and events and worked as freelance writer for magazine.

1986-1987 - Volunteer/Assistant Director Fashion Advisory Board • Orchestrated mall fashion shows and promotions.

EDUCATION ~ LICENSES & TECHNICAL COMPENTENCIES

Graduate - Torrey Pines High School Real Estate License - Kaplan Professional Schools

Proficient in Microsoft Word, Excel, and Publisher

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