Manager Sales

*** ******* ***

Mooresville, NC

*****

******@*********.***

(757) 343-

7413

REGIONAL MANAGER ? Executive ? area manager

Top performing, results driven Sales Manager with proven executive

potential demonstrating more than a decade of progressively responsible

experience in mortgage servicing. Goal and service oriented professional

ready to utilize sales management experience, recruiting skills,

motivational skills, and talent development skills to build, guide, and

sustain customer performance. High achiever with multiple awards as top

producer, earned through hard work and dedication to excellence,

professionalism and ethics.

Core Competencies

Account Management Business Development Analytical Problem-

Solving

Customer-Focused Service Relationship Development Leadership

Recruiting Research Innovation

Forecasting Budget Management Talent Development

Growth Plan Development/Implementation Quality/Process

Improvement

experience and achievements

Sales Manager

Wells Fargo Home Mortgage, Concord, NC 9/20010 -

Present

. Recruited and established team for North Charlotte Area

. Increased production and purchase business establishing profitability

. Trained and mentored new hires to ensure success.

. Generated monthly production of 750k while managing team.

Branch Manager

American Home Bank, Charlotte, NC 8/2009-

8/2010

. Managed opening of new branch in Charlotte Area overseeing all facets

. Recruited and trained new employees

. Responsible for managing expenses to become profitable within 120days

Area Manager

American Advantage Mortgage, Charlotte, NC 10/2008

- 8/2009

. Increased production and volume establishing profitability

. Top producing manager in the company with the number one region and

highest volume and units

. Controlled expenses while creating new marketing plans for NC and SC

. Managed the new branch opening in Charlotte for the company overseeing

all facets of the start-up

. Developed talent through recruiting and training of loan officers.

******@*********.***

Page 2

Branch Manager

Countrywide Home Loans, Charlotte, NC 10/2005 -

10/2008

. Set branch record in volume 22 million and production with 173 units in a

single month leading to the number one branch designation

. Lead innovation by serving as a hub for beta testing new technologies and

processes adopted corporate wide

. Merged four branches successfully within 30-days resulting in 150%

increase in production and 250k profit per month

. Improved efficiency and reduced expenses by centralizing processing

operations

. Increased profitability of branch by 250%

. Cultivated talent resulting in a top producer for the branch and many

direct reports promoted into management

. Staffed and trained 30+ employee branch

. Established high standards for ethics, compliance and customer service

. Worked with KB Homes Joint Venture and processed VIP loans for all of

North Carolina

Senior Account Executive

Countrywide Home Loans, Virginia Beach, VA 2003-

10/2005

. Lead in sales and volume on a monthly basis

. Generated 900k in new business monthly

. Solicited and completed full applications for prospective borrowers by

phone and mail

. Monitored loan through underwriting process

. Specialized in sub-prime lending market

. Recognized in top 2% of account executives attending Masters Summit two

consecutive years

Account Executive

Household Finance, Virginia Beach, VA 2000-

2003

. Top Account Executive in Mid-Atlantic division

. Solicited and completed full applications for prospective borrowers

. Obtained and processed necessary underwriting documentation

. Educated customers on loan process and available products

. Trained branch employees on policy and compliance changes

. Obtained notary status and bonded

Insurance Sales Counselor

GEICO, Virginia Beach, VA 1998-2000

. Top sales and productivity sales counselor in unit

. Counseled potential customers on appropriate coverage

. Trained and supervised new sales counselors

. Helped in developing word tracks for service and sales counselors

. Obtained Property and Casualty Insurance License

EDUCATION

Bachelor of Arts Virginia Wesleyan College Norfolk, VA

. Business Management with a focus in Accounting.

. Completion of all courses required to sit for CPA examination.

PROFESSIONAL LICENCES

North Carolina Life and Health

North Carolina and Virginia Notary

Craig W. Bynum

Craig W. Bynum

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