Project Manager Management
Resume:
ELIJAH ROBERTSON
******.*.*********@*****.***
Professional Summary
. 6 years of project management experience, including 2 years working in
clinical environments
. Expert in information systems technology, SDLC, Agile, CRM, project
planning, strategic planning, systems analysis, marketing,
forecasting, scheduling, and tracking of results
. Skilled at creating and implementing technical and operational plans
and strategies
. Proficient liaison between management, clients, and personnel
. Strong communication, customer service, presentation, analytical and
problem-solving skills
. Negotiating 3rd party vendor agreements and contracts
. Active Secret Security Clearance
Technical Summary
Software: MS Project, MS Excel, MS PowerPoint, MS Access, EMR, Oracle,
SharePoint, Trust 3000
Programming: HTML, PHP, Java
Networking: TCP/IP, VOIP Networks
EDUCATION
Masters of Business Administration, Technology Management, 2009
University of Phoenix, Phoenix, AZ
Bachelors of Science, Information Technology, 2006
East Carolina University, Greenville, NC
Professional Experience
Quintiles, Durham, NC - September 2012 - Present
Digital Patient Unit - Clinical IT Operations Manager
. Ensure all work is conducted in accordance with SOPs, policies and
practices, ICH/GCP, EMR management including patient privacy
protection and applicable regulatory requirements.
. Prepare presentation materials and coordinate logistics for
internal/external meetings
. Complete required corporate training courses/initiatives and
department administration items on schedule with high quality
. Lead the management of Digital Patient Unit project deliverables by
ensuring quality completion of project milestones on schedule within
defined study scope-of-work and budget
. Conduct training and orientation of more junior project support staff.
. Lead the development of the technical requirements and conduct
programming
. Coordinate technical development and sourcing efforts with vendors
. Develop technical specifications, technical program management plans
and requirements for completion of program design and setup
. Serve as primary technical contact for delivery team with
accountability for clear communication and milestone adherence
. Lead technical problem solving and resolution efforts to include
risk mitigation, rapid IT solutions and contingency planning in
conjunction with the delivery team to ensure timelines are met
US Army (CONFIDENTIAL)
September 2011 to Present
Electronic Missile System Product Manager
. Supervise and direct field and sustainment level maintenance on
the (TOW2 ATGM) M-220 Tube-launched, optically tracked, Wire-guided
anti-tank missile system, Improved Target Acquisition System, Javelin
systems and the Bradley Fighting Vehicle TOW2 Subsystem (T2SS).
. Manage the performance of quality control measures, inspections,
test, and adjustments of components to specific tolerances
. Determine shortcomings and malfunctions in electronic,
electrical, mechanical, pneumatic, optical, and electromechanical
assemblies, sub-assemblies, modules and circuit elements, with common
and system special design test equipment.
. Ensure proper repair of unserviceable optical and infrared
components by ensuring alignments, adjustments, removing and
replacement of defective modules and assemblies.
. Determine serviceability and disposition of defective assemblies,
subassemblies, and parts
Product Pharmaceutical Development (PPD), RTP, NC
July 2010 - April 2011
IT Project Manager
. Coordinated the efforts of IVRS developers and support staff,
while serving as the primary liaison for IVRS project management team
and clients
. Managed SDLC from the design phase through the official handoff
to the client
. Provided management of the design timelines, schedule, costs,
forecast and risk issues significant with system design for all
systems assigned throughout entire SDLC
. Gathered user requirements, designed the technical specifications
for IVR systems and reports, as well as helping to define interaction
of IVR data with other databases at PPD vendors
. Managed IVRS timelines and budgets, as well as provide clear
communication lines for internal and external team
. Presented IVRS system functionality in a global environment to
lead clinical trial investigators
Cisco Systems, RTP, NC
May 2010 - July 2010
Consulting Project Manager
. Worked with Director of Global Government Solutions Group to
ensure timelines for department managers and product managers
. Created departmental yearly budget
. Manage timelines for product managers throughout launch of new
Cisco products such as IRIS and Dusty projects
. Worked as assistant product manager on IRIS and Dusty Cisco
projects
GlaxoSmithKline Kline/ Ajilon Consulting, Durham, NC
2009 - 2010
Project Manager
. Lead implementation team process improvement-types of projects
. Developed, executed, and managed Customer Relationship Management
(CRM) activities in the organization, including e-marketing
programs, strategies, campaign management, and analytics
. Defined and maintain the implementation project plan, issues
list, and project documentation
. Managed risk, decisions and issues across multiple projects
ensuring timely deliverables
. Presented technical findings to team members discussing the need
to make changes to improve products experience based on usability
feedback
. Lead cross-functional initiatives, assigning team member
activities, exercise change and knowledge management
IBM, Durham, NC
2006 - 2009
Project Manager
. Served as lead Project Manager of 2 International programs, WebSphere
Support Technical Exchange and the Open Mic Program which educated
customers, business partners and employees on industry leading IBM
products
. Marketed, moderated and interviewed presenters for the WebSphere
Technical Exchange and Open Mic Program for IBM products such as
WebSphere, CICS and WebSphere Data Power
. Through marketing and management increased WebSphere Technical
Exchange and Open Mic programs attendance by 100%
. Collaborated with the Process Management and Change Management
processes to ensure that IBM standardized methods and procedures are
used more efficiently
. Coordinated Risk Management initiatives in a fast paced
environment
. Managed software integration projects, defined job content and
managed Software Development Life Cycle with IT groups and external
stakeholders
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