Customer Service High School
Resume:
Nilaja A. Stocks
Landover, MD 20785
************@*****.***
Summary
Over five years of warehousing and replenishment experience. Successfully worked in dry, wet, freezing cold, warm and regulated temperatures. Able to stand, bend, stoop, and lift over 50lbs for very long periods of time on concrete floors.
Skilled at filing and keeping a count for product orders, taking incoming orders, and quality customer service. Able to effectively multitask, work under pressure, meet deadlines, meet quotas, learn new concepts, work as a team, independently, and unsupervised.
Pallet Jack and Forklift certified. Trained to use proper safety bending and lifting techniques.
Education
Diploma
2005
Fairmont Heights High School
Major: Physical Education
8/2006- 5/2007
Potomac State College of West Virginia
Career History and Accomplishments
C&S Wholesale Grocers
11/2007 to Present
Served as a materials handler and product selector using computerized software to complete incoming orders. Operated a Pallet Jack making frequent stops to fulfill orders of outgoing shipments.
Frequently lifts and carries material weighing up to and over 50 pounds.
Used automated equipment to verify inventory reports, fill orders, place stock, and verify storage locations.
Sorted, and moved materials to designated holding areas on the basis of such factors as priority shipment, type of material, mode of transportation, and specific destination.
Operates hand and foot controls while driving, turning, starting, stopping the fork lift truck and raising, lowering, and tilting the loads being involved.
Worked at rapid paces; frequent incentive earner.
Target
Backroom Logistics
6/2006 to 4/2008
Received, unloaded, process shipments, and prepare receiving reports.
Replenished store and stockroom shelves.
Scanned items to match location.
Completed and prepared store inventory.
Load and unload shipping dock.
Provided quality customer service while handling materials on the store sales floor.
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