Customer Service

Rhonda Bell

*** * ******** ***, *******, Kansas *7423

Home: 785-***-**** • Cell: 785-***-****

*****@**********.***

OBJECTIVE

I would like to be part of a Company where my customer service skills, personality, and

established experience will add to the successfulness and growth of the business.

HIGHLIGHTS

MS Excel Energetic work attitude

Active listening skills Customer service expert

Courteous demeanor Eager to learn new things

A team player- willing to help out when Good phone skills

needed.

ACCOMPLISHMENTS

Computed Data Reports

Provided required monthly reports listing of loan figures for investments the bank .

Customer Service

Researched, calmed and rapidly resolved customer issues to prevent loss of accounts.

Customer Interface

Greeted customers upon entrance & handled their transactions.

Assisted customers over the phone regarding CD rates, loan payments, and other banking

issues.

When the bank was running a "special" CD rate, I would be the one to handle any

customers that called in to our branch.

I have brought in large amounts just by my service and attention to customers.

EXPERIENCE

Customer Service Rep/ CD Consultant, 09/2000 to 08/2013

The Bank of Tescott Tescott, Kansas

Went to class with special needs students

Helped with homework

Would read stories with them from English books

Prepared some studies for the student if they could not be in a main classroom.

Cheerleader Sponsor/Coach, 08/2007 to 05/2013

Tescott High School Tescott, Kansas

Set up practice times for the cheerleaders

In charge of transporting the girls to the sporting events

took them to spirit clinic every year to learn new cheers

EXPERIENCE

P ara Educator, 08/1998 to 09/2000

Tescott High School Tescott, Kansas

followed Special needs students to their classes

helped them with their classwork

set up some curriculum for some students that could not be in a normal classroom setting.

made sure that the student knew what work needed to be done at home before the next

class.

EDUCATION

High School Diploma: General

Minneapolis High School Minneapolis, K S, O ttawa County

REFERENCES

Available upon request

Contact this candidate