Customer Service Manager
Resume:
Keisha Lopez
Bronx, New York 10462
RESUME
*/**** – 8/2012 Paradise Theater - Bronx, New York
Manager/Supervisor Assistant
- Managed bar staff of 12
- Managed bar staff time and days off
- Greeted customers
- Provided customer service
- Reordered inventory
- Catered private gatherings
- Operated register and credit card verification machines
10/2005 – 8/2008 Club Red – Bronx, NY
Manager/Hostess
- Managed bar staff of 8
- Managed bar staff time and days off
- Reordered inventory
- Arranged reservations
- Arranged reservations for private parties
- Greeted customers
- Provided customer service
- Serve patrons with drinks
- Catered private gatherings for VIP clientele
- Prepared and served drinks to frequent clients with requested special recipes
- Served patrons
- Kept bar sanitized and stocked
- Operated register and credit card verification machines
- Informed customers of daily specials and discounts
8/2004 – 9/2005 Jimmy’s Uptown – New York, NY
Manager
- Managed bar staff of 5
- Kept bar sanitized and stocked
- Operated register and credit card verification machines
- Reordered/managed inventory
- Informed customers of daily specials and discounts
5/2000 – 8/2004 Jimmy’s Bronx Café – Bronx, New York
Bar staff
- Server patrons with drinks
- Collected payments and operated counter
- Washed glasses and other utensils
- Kept bar sanitized and stocked
- Stored snacks
- Greeted customers
- Provided customer service
Certificates: Bar Master
Mixologist Certificate
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