Insurance Sales, Office Manager, Trainer, Business Development
Resume:
Christina Hawkins Cooper *** Querecho Lane Albany, Georgia 31707
Cell: 229-***-**** **********.**@*****.***
Christina Hawkins
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Sales / Business Development Professional
Award winning sales agent; highly motivated; fast learner Key Competencies
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Excellent interpersonal, communication and relationship Customer Acquisition
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building skills. Listen attentively, communicate persuasively Referral/Repeat Business
and follow through diligently. Generation
Extremely organized and punctual. PowerPoint Presentations
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Technically skilled cross platform expertise (Win/Mac) Public Speaking
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and proficiency in Word, Excel, PowerPoint, Outlook, and Complaint Handling
Photoshop, C.A.D.D. Consultative Sales
Great coaching and mentorship skills Sales Reports &
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Correspondence
POS Systems
Inventory Management
Strong Computer Skills
Education
Darton College Albany, GA
Real Estate Salesperson Licensing Course, Licensed in May 2006; Pre License Health, Life, Property&
Casualty ; Active Resident Agent License for Property & Casualty, Life, Health, Accident, & Sickness in
Georgia.
Awards: ERA All In One Realty, ”Rookie of The Year” (2007); The Albany Herald Reader’s Choice
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Award, “Best of The Best Realtor” (2007 to 2008); ERA Real Estate Multi Million Dollar Producer (2007
2009); ERA Real Estate Achievers Club (2008) Albany Board of Realtors Million Dollar Club (2007
2010); Realtor Presidential Achievement Award (2007 & 2008)
Volunteerism: Habitat for Humanity (2006 2009); Chairman of Albany Board of Realtors Social
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Committee (2008 2009)
Work Experience (concurrent with college studies)
ERA ALL IN ONE REALTY, REAL ESTATE AGENT (2006 2010)
Job duty consists of outside sales of residential and commercial property in the Southwest, Georgia area.
Sales Accomplishments:
• Earned consistent commendations for exemplary service. Regularly singled out on comment cards for
“going above and beyond expectations” and “providing outstanding service and attention to clients.”
• Recognized for ability to quickly establish rapport with customers, up sell products and build a loyal
clientele.
• Developed lead system for interoffice referrals to increase sales in real estate, insurance and mortgage
department.
• Cross selling existing and new customers to in house insurance department.
• Reviewing all sales contracts before submitting to loan officers at financial institutions, and attorneys.
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• Southern Select Insurors (2008 2010), Co Owner/Agent
Christina Hawkins
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Opened agency inside of existing real estate agency for the purpose to retain existing customers, and obtain
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new clientele for long term service and sales.
Lines of insurance included homeowners, life, commercial trucking, workman compensation, general
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liability, and financial planning products.
Handled all accounting of customer payments, agent commissions, daily data of outstanding accounts,
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accounts receivable.
Daily collection calls, marketing calls, and all business/and or agent contracting.
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Direct General Insurance Corporation, Office Manager/Agent (April 2011 June 2013)
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Sales and service for existing and new business of auto and life insurance policies.
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Outside marketing to auto dealerships in the Southwest Georgia area for referrals.
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Responsible for daily end of business reports and deposits.
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Assist customers with endorsements, claims, and account payments.
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Daily collection calls for outstanding accounts.
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Recruit agents and train new agents on office procedures and sales model process.
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Collect post sales contracts, review, and scan to underwriters.
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Plan, coordinate, and execute marketing events on and off agency site.
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Market daily to establish B2B partners for marketing events and referrals.
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Conduct weekly meetings with business unit agents in 17 offices in Southwest Georgia district.
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Southern Harvest Insurance Corporation, Independent Agent (Present Employer)
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Sales and service for over 45 companies including Allstate, Alfa, Gainsco, Omni, and Progressive, Tapco,
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S.I.U, Amelia Underwriters.
Assist customers with payments, new policies, endorsements, renewals, and claims .
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Review office personal lines and commercial lines applications before submitting to underwriting.
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Responsible for daily deposits for all agents.
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Outside marketing to Southwest Georgia dealerships for new business referrals.
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Mentor agents in marketing strategies.
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Contact this candidate