Desktop Support,MS Outlook Support,.

Lokesh Kumar

Cell: +91-901*******,

*****-*************@*****.**

Objective

An Information System Professional with 02 Years 3 month experience in

Desktop Engineer. I would like to obtain a challenging position in IT where

my technical and interpersonal skills can be Utilize to benefit your

Organization.

Technical Skills

A+, N+, Cisco Unified Communication Manager 7.1.

Operating System: Windows XP/Windows 7/2003.

Hardware: Desktop /Laptop, Printer & Scanner.

Networking: LAN, WLAN, WAN, VLAN, VPN, Remote Desktop, & TCP/IP.

Application & Messaging System: M.S. Office, Mail Client i.e. Outlook 2003/

2007, LANDesk & Altiris

Voice & Chat Tools: Cisco Unified Communication Manager 7.1, Cisco IP Phone

7911, 7942, 7937, POLYCOM RMX 2000 VC System & Office Communicator 2007 R2

Work Experience- 02 years 3 Month

Client: Reckitt Benckiser India Ltd. - Gurgaon.

Payroll: Celerity Info solutions Pvt. Ltd. (23rd Feb 2011 to 01 may 2013)

Desktop Engineer

. Configuring File & Folder Access permission using File server.

. Installing Local Printer & Configuring Network Printer using Print

Server.

. Configuring MS Outlook 2003 & 2007 using MS Exchange Server 2003

. Configuring Mailbox and storage on MS Exchange Server 2003.

. Configuring domain account & account properties using Active

Directory.

. Configuring Altiris for data snapshot and recovery.

. Configuring Video Conference using POLYCOM RMX 2000 server and adding

multiple participants like Reliance Web World & Regional offices.

. Configuring Voice Conference group and users over Cisco Unified

Communication Manager 7.1.

. Configuring Application & tools like JDE Edwards, Safeguard, and

Symantec End point protection and LANDesk.

. Remote Support over LANDesk, OCS and Net Meeting for SEA Users.

Stratigic Project

. 300 hundred corporate users, Complete Migrate from Reliance to Airtel

3GData Card and Sim Card.(3rd July 2012 to 5th Aug 2012)

Educational Qualification

. Graduation from T.M Bhagalpur University, Bhagalpur in 2008.

. I0+2 from BIEC Patna(Bihar) in 2005

. 10th from Bihar School Examination Board, Patna (Bihar) in 2003.

Certifications & Training

Diploma in Computer Hardware & Networking from Jetking Info train Ltd,

Laxminagar Delhi-92

Extra Curricular Activities

. Participated in Volley Ball Tournament at District level.

. Participated in Quiz Contest.

Personal Traits

Father Name : Mr. Satish Prasad Jaiswal.

Date of Birth : January 31, 1989.

Marital Status : Single.

Sex : Male.

Nationality : Indian.

Hobbies : Internet Surfing, Listning Music

Languages known : Hindi & English.

Present Address : A-25,3rd floor,near Sanjay Park,shakarpur

Delhi-110092

Declaration

I here by declare that all the information's furnished above are true to

the best of my knowledge and belief.

Date:

Palace: Lokesh Kumar

CARRICULAM VITAE

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