Customer Service Data Entry
Resume:
*** ******* ****, *** *******, TX ***** • 210-***-****• ***********@*****.***
Sandi Allyson R. Rodriguez
Objective
Seeking to obtain a position in a growing company where my skills and abilities can be fully utilized.
Skills
Office
Database and record management
Filing
Customer Service
Telephone and front desk reception
Data Entry
Computer
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Experience
3/2011 - 3/2013
Ross Dress For Less
San Antonio, TX
Stock Room
• Unpack items to be stocked on shelves.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Regularly push, pull and lift more than 20 pounds.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Mark Downs
• Takes accurate markdowns, counts and inventories as scheduled.
• Knowledge of hand-held scanner and printer.
• Scan and prepare labels on all items scheduled for mark downs
Fitting Room
• Ensure that each customer receives outstanding service by providing a friendly environment,
which includes greeting and acknowledging every customer, maintaining solid product
knowledge and all other aspects of customer service.
• Count and limit the amount of clothes customers bring into the fitting room, thoroughly check
stalls.
Sales Floor Associate/Front End Supervisior
• Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing and
presentation are to company standards.
• Performs daily recovery to ensure a neat, clean and organized store.
• Assists customers in any way necessary by helping with merchandise and answering questions
in a polite and knowledgeable manner.
• Greets all customers with a smile and “hello” throughout the store as well as saying “thank you”
with every register transaction.
• Executes all operational best practices supporting the Ross Focus areas of Great People,
Driving Great Contribution, Neat, Clean & Organized, Delivering the Treasure and Fast &
Friendly Service
• Spend up to 100% of working time standing, walking, and moving around the store.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Maintains a safe working and shopping environment for Associates and customers.
• Reports any unsafe conditions or practices to store management.
• Understands the Loss Prevention Awareness program, the Shortage Highway and the SPS
position.
• (FES) oversees employee work and break schedules
• (FES) oversees all of the tasks carried out by the front-end employees
• (FES) . Employees consult the front-end supervisor whenever a problem occurs with a customer
or with equipment
6/2007 – 3/2009
Positive Beginnings, Inc.
San Antonio, TX
Receptionist
Assisted in coordination of office services such as housekeeping, ordering office supplies, and
maintaining office equipment (computers, fax machine, printers, photocopy machines, telephone
systems, etc.).
Maintained a neat and clean office environment and making sure conference room was ready for
meetings.
Ensuring printers, fax machine, copiers and phone system are in proper working order.
Responded to emails and fax inquiries.
Responsible for sorting out mail.
Data entry.
Accountable for filing, record keeping, and file updating.
Managed payments and wrote out receipts.
Performed copying, mailing, filing, and typing duties as required.
Assisted with special projects.
Completing projects within time and budget constraints.
Assisted and at times responsible for fund-raising ventures.
Answered phones and took detailed messages for the person called upon, including name, time of
call, and nature of business.
Greeted visitors and provided information about the facility as well as conducting a tour of the
facility.
Took on extra projects.
Education
8/2003 – 5/2007
South San Antonio West Campus H.S.
San Antonio, TX
High School Diploma
Top 10% of my class
National Honor Society – Member
National Science Honor Society – Secretary
Band (trumpet) – Section Leader
References are available upon request.
Contact this candidate