JENNIFER W. SHELTON
(C) 727-***-****
********@*****.***
EXECUTIVE ADMINISTRATIVE ASSISTANT
PROFESSIONAL EXPERIENCE
Senior Administrative Assistant
TECO Energy, Tampa Florida November 2012 – Present
TECO Energy, Business Strategy Policy & Analysis (BSPA), Tampa, FL
• Establish and maintains highly confidential files and records.
• Develop, establish, and maintain a work priority system to ensure daily and heavy workloads are
fulfilled
• Works independently and within a team on special nonrecurring and ongoing projects. Acts as
project manager for special projects which may include: planning and coordinating multiple
presentations, disseminating information, coordinating direct mailings.
• Schedule meetings for the director and department.
• Organized arrangements, travel and hotel, scheduled and arranged logistics for meetings,
on-site client interviews, heavy call volume, teleconference calls and off-site team building
events.
• Arrange for meals through catering service and local establishments.
• Types and designs general correspondences, memos, charts, tables, graphs, business plans, etc.;
proofreads copy for spelling, grammar, and layout, making appropriate changes; responsible for
accuracy and clarity of final copy.
• Excellent oral and written communication skills.
Student September 2012 – Present
Research Assistant, United States Army July 2010-June 2011
Joint IED Defeat Organization, (JIEDDO), Arlington City, VA
• Proven ability to communicate effectively in diverse environments.
• Very well organized and high attention to details.
• Served as client/customer liaison, coordinating with sub-contractors, government personnel, and
technical experts; reviewed, translated and transcribed service and technical reports into coherent
summaries.
• Maintained C-Level Director, Managers and Division Chief’s schedule of activities, scheduled
outlook calendars of appointments, and meetings for the director resulted in him being on-time
every-time with source documents in hand.
• Managed current historical data from lifecycle to disposition.
• Manage domestic and international travel arrangements with AMEX and expense reporting in a
timely manner.
• Arranged department all hands meetings, project coordinator of personnel teambuilding activities.
• Uses professional concepts, sound judgment and company policies and procedures to solve routine
problems.
Strong skills in Microsoft Office 2007 and 2010; Excel, Word, PowerPoint, Outlook and
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Adobe, PeopleSoft, SharePoint, fax, SAP, BPC, Scanner, Copier, Printers, Tandberg,
Teleconference, JPAS, JWICS and internet data base search engines.
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Administrative, Acquisition Oversight Division November 2006–November 2009
Active Duty, United States Air Force
Joint IED Defeat Organization, (JIEDDO), Arlington City, VA
Worked hand-in-hand as the Protocol Officer aiding C-Level VIPs, Directors, Vice
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Directors, Secretary of Defense, other 4 Star Flag Officers, and Division Chiefs.
• Composes memos, transcribes notes, and researches and creates.
• Respond rapidly and appropriately to changing circumstances; evaluate problems, make
astute decisions and reprioritize when necessary.
• Functional Area Responsibility Manager; trained personnel on Records Information Management
System (RIMS) and provided assistance, staff assistance visits, and consultation on hardcopy and
electronic record keeping from lifecycle, disposition, to destruction of records.
• Manage current and historical data (Classified and Unclassified), determine security eligibility for
entry and retention in sensitive and non-sensitive information, resources, and work sites.
Administrative, Knowledge Operations Management October 2003-October 2006
Active Duty, United States Air Force,
Office of Special Investigations, Yokota Air Base, Japan
Project manager for special events, organized logistics, cost, requirements, inspections, and
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timelines.
Planned, coordinated, including logistics, invitations, itineraries, programs and lodging.
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Attends management and quality improvement meetings and completes meeting.
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Assists with the coordination and timeliness of meetings for the Facility Administrator and
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facility staff including but not limited to daily Communication Meetings, Safety Committee
Meetings, General Staff Meetings, and Quarterly Community Advisory Board.
Installed, configured and repaired hardware and software for printers, copiers and scanners.
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Administrative Support February 1990-September 2003
Active Duty, United States Air Force
Various Locations
• Supervised, led and managed personnel, programs and DoD correspondence for various
locations.
• Provided guidance to ensure communications, publications, and correspondence met prescribed
style and legal statutory requirements.
• Maintained electronic and paper office records related to inquiries, briefings, and other formal
related administrative requests to ensure the information is easily retrieved and formatted.
• Planned, coordinated, including logistics, invitations, itineraries, programs and lodging.
Sorts and distributes mail; drafts written responses or replies by telephone or e-mail.
• Responds to regularly occurring requests for information.
• Answers telephones, takes messages or fields/answers all routine and non-routine questions.
• Performed initial computer system diagnostics and identified unsolved problems to Network
Control Center.
Employ extensive knowledge of agency record systems to ascertain that the records
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furnished completely respond to the FOIA/PA request.
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EDUCATION & TRAINING
Bachelor of Science – Human and Social Services Administration, Bellevue University, 2008
• Associate of Arts – Information Resource Management, 2004
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