KAHLIA L. WILKINS
**** *. ********** ***, *** M *3, Hemet, CA 92545
******.*******@*****.***
OBJECTIVE
Events Coordinator
Over 7 years of experience working as an Event Coordinator, highly
skilled in working cross functionally, extensive knowledge of procedures
and standards needed to manage large events, strong ability to work
within prescribed budget without compromising quality, highly motivated
and experienced in coordinating projects and planning events for
personal and corporate clients.
EDUCATION, PROFESSIONAL REGISTRATION
AS Business Management Degree (in process) Kaplan College
H.S. Diploma El Camino High School
PROFESSIONAL EXPERIENCE
2012 Present
Night Auditor
Marriott Shadow Ridge Resort., Palm Desert, CA
Responsible for ensuring that all charges of the day have been
properly posted to the appropriate guest folio or master account.
Handle the tasks of ensuring that all food and beverage outlets are
balanced. Make sure that all miscellaneous and front office
charges as well as adjustments have been posted and balanced out.
Greet guests immediately with a friendly and sincere welcome
while providing friendly, efficient and hospitable service at the
front desk.
Run the night audit process through the PMS system of the resort.
Process all financial end of day reports.
Complete the registration process by inputting and retrieving
information with routine difficulty from a computer system,
confirming pertinent information to guests reservation.
Verify and swipe credit cards for authorization using electronic
acceptance methods. Accept and record vouchers, traveler checks,
and other forms of payment. Handle cash, make change and
balance an assigned house bank.
Promptly answer the telephone using positive and clear English
communication.
Retrieve messages, mail and facsimiles for guests as requested.
Remain calm and alert, especially during emergency and or heavy
resort activity.
E vents Coordinator 2008 2011
The Journal of Commerce Events/United Business Media, Escondido, CA
Organized domestic and international events and tradeshows.
Supervised event registration database, including: managing
reports, registering attendees, and updating event website.
Arranged details of event, including: hotel room reservations,
mailing of invitations and tickets, menu selection, entertainment,
audio-visual equipment local press notification and security
arrangements.
Sought out, negotiated, and contracted temporary staff, arranged
stage and program schedules and managed on-site logistics.
Created and processed all post event feedback presentations and
surveys.
Conference Marketing Administrator
2007-2008
Office Team, Carlsbad, CA
Provided administrative support to the Conference Director.
Managed the office and served as the first point of contact for all
clients.
Managed all event websites and the production of all event
marketing advertisements.
Updated all event websites as needed and answered all event
emails.
Created and distributed all event, exhibitor, and speaker kits.
Processed all incoming conference registrations and maintained
the event database.
SKILLS
Strong proficiency in MS Office applications
Event planning
Strong client relations
Meeting management,
Training staff
Detailed-oriented
Organized
Negotiation skills
Solutions-oriented
Highly motivated
Energetic
Multi-Tasking
References available upon request