Leadership, Team building, Coaching, P&L management, communication
Resume:
Paul H. Harper
**** *. ********* **, *******, OH 44077
**********@*****.***
www.linkedin.com/in/paulhharper
PLANT MANAGEMENT
Process Reengineering / Quality Assurance / Team Leadership
Highly accomplished Plant Management / Operations Management Professional
with a track record of successful strategic and tactical leadership for
manufacturing. Results-oriented, decisive leader with proven success in
concept-to-execution and turnaround. Expertise in managing organizational
change to achieve maximum results. Track record for devising and
implementing continuous process improvements to minimize waste and reduce
costs, while maximizing quality and yield. Possesses a steadfast commitment
to excellence with highly effective planning, organizational and
communication skills. Specific areas of expertise in the following:
Collaborative / Innovative Leader Cost Reduction / Avoidance
Strategic Planning / Implementation Customer Service
P&L Accountability Resource Allocations
Lean Manufacturing Team Building
Process Improvement Training / Mentoring
Quality Assurance Project Management
Problem Solving Policy / Procedural Development
PROFESSIONAL EXPERIENCE
Automated Packaging Systems, Streetsboro, OH 2011 -
2013
A world leader in designing and manufacturing bag and protective packaging
systems.
Extrusion and Printing Press Manager
Responsible for all functions of the Streetsboro Plastics Operations.
Managed operational and capital budgets exceeding $6M. Managed two
supervisors, thirty-five non-exempt employees, two maintenance technicians,
and one shipping / receiving clerk.
. Spearheaded the start-up of a new facility, including capital
acquisitions, ERP implementation, ISO certification, American Institute
of Bakers (AIB) certification, and implementation / creation of HR,
safety, and quality policies.
. Established operational policies and process improvements to ensure
superior quality and outstanding output, achieving the following results:
o Extrusion department scrap rate reduced from 15% to 7%.
o Extrusion department uptime % increased from 85% to 95%.
o Extrusion department PPH (pounds per hour) increased from 1,100 PPH to
1,600 PPH.
o Zero customer complaints.
o Print department FPM (feet per minute) increased from 500 FPM to 650
FPM.
o Maintained < .25% target for returns vs. pounds shipped for two years.
o Maintained < 30 minute / set-up average for two years.
. Designed and implemented coaching and training programs to develop staff
and improve overall performance.
. Ensured strict adherence to safety and quality control procedures,
achieving 295 days without an OSHA recordable injury and maintaining Dart
rate below industry standard for 18 months.
Avery Dennison, Mentor and Concord, OH 1997 - 2011
A world leader in pressure sensitive solutions for the labeling needs of a
wide variety of customers and industries.
Avery Dennison (continued)
Global Business and Application Consultant Manager 2010 - 2011
Developed and managed Global Business and Application Consultant Team with
12 direct reports, providing preorder support, including product
recommendations, pricing, and problem solving.
. Provided clear goals, strategies, and initiatives that drove necessary
change to ensure achievement of divisional, financial, and non-financial
metrics.
. Implemented up-sale procedure to grow sales revenue for smaller customers
by more than $500,000 / year.
. Developed cross-training program to increase bench strength within the
department.
Application Consultant 2007 - 2010
Provided technical support for eight strategic accounts and 47 regional
accounts.
. Created pricing for pressure sensitive labels and mix / match product
management.
. Performed application assessment based on interaction with customers.
. Provided product recommendations based on customers' applications.
. Uncovered customer needs / new opportunities by performing detailed needs
analysis with customers.
. Improved customer satisfaction rating for territory from 3 to 4.5 on a 1-
5 scale. This was accomplished through excellent customer service,
including fast response times to customers' needs, timely follow-up,
accurate product recommendations, and empathy toward customers'
frustrations.
Process Technician, Concord, OH 2004 - 2007
Managed Standard Operating Condition (SOC) system for two co-extrusion film
lines.
. Coordinated research and development trials for co-extrusion lines and
product scale-up initiatives.
. Partnered with Quality Group to ensure customer CTQs (critical to
quality) were met.
. Provided resolution of customer complaints, including data collection,
resolution initiatives, and corrective actions.
. Participated in Six Sigma and ELS project identification and
implementation.
. Led start-up of a new plastic recycling machine, including operators,
developing standard operating conditions, and inventory management.
Shift Team Leader, Concord, OH 1997 - 2004
Responsible for safety, quality, and productivity for eight direct reports
and two co-extrusion lines.
. Completed ten GreenBelt projects in two years, saving the division
$500,000.
. Played an integral role in lowering cleaning shutdowns from 1.5 hours to
30 minutes, using Lean Manufacturing tools.
. Performed administrative duties, including payroll, incident / safety
reports, daily production reports, and quality corrective actions.
EDUCATION
Bachelor of Business Administration (BBA), Hiram College, Hiram, OH
PROFESSIONAL DEVELOPMENT
Six Sigma Greenbelt
Enterprise Lean Sigma (ELS)
Lean Manufacturing
Statistical Process Control (SPC)
Avery Dennison, Painesville, OH
Food Defense Coordinator (FDC) Training, American Institute of Bakers
Online Program
American Institute of Bakers (AIB) Certification, Automated Packaging
Systems, Streetsboro, OH
Contact this candidate