Customer Service Representative

Christin Pickett

**** ***** ***** **. *****, AR *2023 501-***-**** *****************@*****.***

OBJECTIVE

To obtain an office/clerical position which offers the opportunity to grow and advance with quality,

stable company.

EDUCATION

Klein Oak High School, Spring, TX May 2003

WORK EXPERIENCE

Cardinal Health, Sherwood, AR 72117 Feb 2013 - Present

Customer Service Representative

• Provided customer service and knowledgeable answers re products and

services

• Handled a large amount of customer calls on a daily basis – took orders,

created returns, and scheduled pick-ups

• Resolved customer complaints about orders and deliveries

• Proactively informed customers about issues which impacted their order

• Recognized for receiving high marks on customer feedback

• Trained new employees

• Provided technical support for fellow employees on projects and

procedures

Cricket Communications, Inc., North Little Rock, AR Dec 2006 – Feb 2013

Retail Sales Representative

• Provided customer service and knowledgeable answers re products and

services

• Maintained an awareness of all promotions and advertisements

• Assisted in floor moves, merchandising, and display maintenance

• Processed/replenished merchandise and monitored floor stock

• Communicated customer requests to management.

• Participated in year-end inventory and cycle counts.

• Generated customer requests and business to business letters

Wal-Mart, Houston, TX Jun 2005 – Oct 2006

Layaway associate/Cashier

• Provided customer service and knowledgeable answers re products and

services

• Communicated customer requests and feedback to management

• Provided support to other departments as needed

Blockbuster Movie Rental, The Woodlands, TX July 2005 - Apr 2006

Customer Service Representative/Cashier

• Provided customer service and knowledgeable answers re products and

services

• Maintained an awareness of all promotions and advertisements.

• Assisted in floor moves, merchandising, and display maintenance

• Processed and replenished merchandise and monitored floor stock

• Communicated customer requests and feedback to management.

• Participated in year-end inventory and cycle counts.

Krogers Grocery Store, The Woodlands, TX Mar 2002 - June 2003

Deli Associate

• Provided customer service and knowledgeable answers re products and

services

• Assisted in floor moves, merchandising, and display maintenance

• Processed and replenished merchandise and monitored floor stock

• Answered phones and assisted customers with their special orders.

PROFESSIONAL REFERENCES

Lisa Lee, Supervisor- Cardinal Health, 501-***-****

Knoxie Hall, Manager- Cricket Communications, 501-***-****

PERSONAL REFERENCE

Cheryl Long, Teller- First Arkansas Bank, 501-***-****

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