Program Manager

Tia Lee Swisher

*************@*****.***

San Diego, CA. 92130

SUMMARY:

A motivated manager with 9 years of leadership experience; highly

organized with attention to organizational strategy and team building.

Experience with grant based, funded programs and non-profits that provide

outreach to youth and the community.

. Over 14 years of experience in the non-profit sector

. Supervision of multiple sites & locations

. Supervision and development of 50 staff

. Project management and leadership

PROFESSIONAL EXPERIENCE:

> AFTER-SCHOOL ALL-STARS, San Diego, CA.

SR. PROGRAM MANAGER 2012 - Present

Overall management and leadership of the development and monitoring of

the San Diego Chapter's Programs Department. Oversight of 8 grant

based programs ranging from K-12th grades.

. ASES and 21st Century grants

. Management of program staff and schedules

. Program operations

. Communications and development as a liaison between home

office and partners

. Regular connections with National Office

. Coordination of staff Summer Training Series

. Hire, train, and supervise staff ranging from Youth Leaders

to Site Coordinators

. Develop program procedures and effective documentation

. Assist in planning and execution of fundraising activities

. Client services recovery

. Assist in payroll processing

> HARMONIUM, Region 4, San Diego, CA.

REGIONAL MANAGER - Children's Programs, "6 to 6" / PrimeTime 2007 -

2012

Provide leadership, support and supervision to 7 ASES grant sites'

before and after school programs; including two sites with a

combination of elementary and middle school students. Coordinate

overall program events, activities, budget and supplies. Supervision

of staff, teachers, and volunteers. Direct involvement in

interviewing and hiring staff. Liaison to school personnel,

principals, parents, and agency administration.

. Planning, fundraising, set up, facilitation, and disassembling

of events and trainings for over 300 departmental staff

. Matching and maintaining sites and event locations to meet

requirements, capacity, and purpose

. Conduct site visits and auditing to ensure compliance of state

grant requirements

. Successfully manage external vendor inventory for 7 sites

. Client management of parents, school administration, and SDUSD

. Supervise and evaluate a staff of 50 supervisors, teachers and

line staff

. Mentor and coach staff in successful practices and procedures

. Managed biweekly payroll of staff

. Experience managing departmental budgets up to and exceeding $1

million annually, delivering to budget for four consecutive

years

. Facilitated over 20 Harmonium career fairs

. Coauthored procedure and program manuals

. Develop, facilitate, and present staff training program

> CARLSBAD EDUCATIONAL FOUNDATION, Carlsbad, CA.

SITE DIRECTOR - Kids' Care 2005 - 2007

Responsible for the overall management and supervision of a school

site program. Conduct candidate interviews, hire and train staff,

facilitate on-site meetings, develop communication through monthly

program newsletters, track daily attendance and grant reimbursement

through data analysis, collection, and reports. Organize daily

schedule, collect tuition payments, third party forms, and complete

data entry for grant based records. Collect and review staff payroll.

. Oversee licensed day program and ASES grant based after-

school program

. Provide monthly themed curriculum

. Provide inclusion for children with special needs

. Coordinate summer program field trips / events with

successful: advertisement, participation registration,

customer service, collection of client payments, lead

facilitation and supervision, and vendor management

> PALOMAR FAMILY YMCA, Escondido, CA.

CAMP COORDINATOR / SITE SUPERVISOR 2004 - 2005

Share in the overall operation of summer Day Camp programs. Oversee

and supervise daily activities, evaluation of staff, and ensure

program meets camp and YMCA standards, policies, and procedures.

During school year: responsible for the overall management and

supervision of a before and after school program. Facilitate

positive reinforcement, encourage personal development and behavior,

and develop curriculum. Provide mentorship, tutoring/academic

enrichment, and life skill development.

. Daily supervision of set up and disassembling of camp space

. Develop and maintain transportation schedules for 3 buses

with a total average of 20 pick up / drop off destinations

per day

. Track, receive, maintain and distribute healthy snacks

. Provide consistency in customer service as AM / PM Camp

Coordinator

. Built strong relationships by developing daily communication

with agency, school site personnel, parents, staff, teachers,

and students to maintain a positive and successful program

. Provide leadership in establishing a safe and healthy

environment for participants in a low-income, "at risk" area

EDUCATION:

BACHELORS OF ARTS IN LIBERAL STUDIES, 2002

Emphasis: Human Development

California State University San Marcos

PROFESSIONAL DEVELOPMENT AND TRAINING:

Software: Microsoft Office (Excel, Word, PowerPoint, Publisher), Outlook

Contact this candidate