Customer Service Information Technology

Manuel Montout

**** * ******** ***** #****

San Antonio, Texas 78242

Tel: 210-***-**** - Email: ****@*******.***

Professional Summary: Recently Class A CDL Graduate, Tanker Endorsement. Former Systems

Analyst with excellent technical experience and education. More than 15 years in the IT industry.

Excellent problem solver with great communication skills.

Werner Enterprises 7/2013 to Present

• Running local routes from San Antonio, Laredo, Buda Texas

• Quacolm

• Traffic record clean

C. R. England Driving School Cedar Hills, Texas 2/2013 to 6/2013

• Class A CDL Graduate

• Run Freights coast to coast

• Quacolm

• Traffic record clean

IT Consultant 1999 to 2013

• Worked as an IT Consultant for 14 years for many Fortune 500 Companies. Always kept a professional

image and keen to customers’ solutions and observed companies policy afloat.

Northwest Airlines, Inc. Saint-Paul, MN 1994 to 1998

• Weight and Balances for Freights and Hazmat on all fleets from DC-9 to 747 Boeing.

• Promoted as a Team leader for any upgraded Chief

• Promoted as a Customer Service Agent International.

• Started as an Equipment Service Employee.

EDUCATION:

• 2003 B. S in Marketing Minor Information Technology Metropolitan State University

• 1995 Associates in Sciences Minneapolis Community Technical

College

CITATION LETTER

Department of the Army, February 2000

• Digital Switched System Modernization Program LTC Leonard R. Montford, Signal Corps

• Deployment and Update of new PBX station, Security Level 1

CERTIFICATIONS:

Manuel Montout

5470 W Military Drive #2604

San Antonio, Texas 78242

Tel: 210-***-**** - Email: ****@*******.***

1998 MCP NT Server Level Minneapolis Community Technical College

1998 A + Certified/Network Support Tech Minneapolis Community Technical College

1993 Certificate in Accounting American Institute of Banking

LANGUAGES: English, Spanish Intermediate

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