Phone: 609-***-****
Dorothy, NJ 08317
Cell: 609-***-****
E-mail: **************@*******.***
Jonathan Ruga
Objective I am a friendly and enthusiastic team player with
experience in the Sales and Customer Service Industry,
always looking to take on a leadership role and seeking to
exceed standards. I seek a position with a well organized
enterprise where I can use my skills and abilities to
benefit the organization. I have strong interpersonal and
communication skills, learn quickly, and have the capacity
to work well under pressure in a fast-paced environment.
Summary of Sales
Qualifications
I have a great personality and strong sales skills which I
learned through experience, while working as a Host/Food
Server, and as a telemarketer/sales representative.
Customer Service
I have a thorough understanding of the importance of
customer satisfaction, and how it can be maintained. I can
deal with any type of personality, and will strive to work
with the toughest customers in order to find a
satisfactory solution.
Technical Skills
I have had training in the use of Microsoft Word, Excel,
and Powerpoint, and can use any technology which is
required. I graduated from a technical school program
which certified me as a Microsoft Network Systems
Administrator, this provided me with a strong foundation of
technical knowledge to work from when learning new systems.
Motivation
I am a quick learner, love a challenge, and I pursue
perfection. I am beginning my career in the sales industry
and look forward to the opportunity to prove myself.
Work Experience
08/2012-present Belleplain Emergency
Corp Inc. 9-1-1
Emergency Dispatcher
Belleplain, NJ
05/2012-08/2012 Northeast Precast
Welder
Millville, NJ
02/2012-05/2012 Belleplain Emergency
Corp Inc. Maintenance
Belleplain, NJ
03/2011-10/2011 BPS Worldwide
Merchant Services
Sales Representative/Telemarketer
Cherry Hill, NJ
10/2009-08/2010
The Mate's Inn Trenton, NJ
Host/Food Server
Certificates
and Education
Atlantic Cape Community College Currently
Attending
Business Administration
9-1-1 Officer
December 2012
Emergency Medical Dispatcher
National Emergency Communications Institute(NECI)
Serv Safe Certification February
2010
American National Standards Institute(ANSI)
MIG(steel) and ARC(vertical-70-18
rod) Certified March 2006
J. V. Palmonari Inc.
MicroSoft Certified Network Systems Administrator
February 2004
The Cittone Institute
References
Andrew Hallowell-Body Shop Manager-Atlantic
Chrysler Jeep 609-***-****
Rick English-Dispatch Center Supervisor-Belleplain
Emergency Corp 609-***-****
Paige Shook-Owner of Shook Contracting