Sales Customer Service

E ric A. Oberg

**** *** ********* ** *** #*** Silver Spring, MD 20910 515-***-****

********@*****.***

Objective

To obtain a full-t ime position in marketing utilizing my education, communication skills,

and enthusiasm as a viable member of a professional marketing team.

Education

Iowa State University, Ames Iowa

Bachelor of Science, Marketing

Graduation: July 2013

• Related Coursework: S trategic Marketing Management

Marketing Channels Sales Management

Personal Sales Writ ten, Oral, Visual, and Electronic

Composition

Consumer Behavior Critical Thinking/Communications

Business Communications Listening and Speech Communications

Course Project:

Z iegler Caterpillar Live Selling Scenario (Personal Sales [Marketing 343])

For this project, students were assigned to teams in which they worked alongside

Caterpillar executives with sales and field experience to researching and designing their

own report and selling scenario.

Leadership

• American Marketing Club Member

• Iowa State University Marketing Club Member

• Iowa State University Weight Club Member

Community Involvement

• Student Int ramural Football (2010)

• Student Int ramural Hockey (2011-2013)

• Li t tle League Baseball Volunteer

• Elementary Youth Service Student

Experience

T heisen’s Farm Supply J une 2011 to Current

Sales Associate, Farm Department Ames, Iowa

• Regularly exchange emails with corporate buyers concerning customer needs

• Provide customers with quality service

• Recommend upselling products to customers

• Operate in a fast paced environment

• Attain knowledge pertaining to multiple departments

Menards

Sales Associate, Receiving June 2009 to July 2010

• Satisfy customer needs with great customer service Fort Dodge, Iowa

• Complete tasks in a t imely manner

• Loading and unloading store freight

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