Customer Service Management

R afael Gomez

**** ******** * * ***, Kissimmee Fl 34743

Cell : 407-***-**** b ************@*****.***

G ENERAL MA I N T E NANCE

PROF I L E

Accomplished a general maintenance offering 27 years of experience.

Working in golf Club Company, apa rtment homes. Bilingual:

E nglish/Spanish w ith excellent customer service and interpersonal skills.

SU M MARY OF

Q UAL I F ICAT IONS

• Customer Relations

• Team Player

• Bilingual English/Spanish

• Inventory Control

• Detailed-O riented

PROFESSIONAL EXPER I E NCE

• Diagnose defects in electrical wi r ing, switches, motors and major

e lectr ical components.

• Ability to work on ladders, scaffolding stripping, waxing and buffing

f loor.

• Ability to install bath room tiles and floor tiles, sheetrock and

p lastering.

• Recorded pa rts and materials used.

• I nspected property after safe assessment.

• Repai r and replace broken or malfunctioning components of

m achinery and equipment.

• Controlling and reporting any evictions, t ransfer or vacancies of

a pa rtment homes.

WORK

H ISTORY

I CC Management, I NC, Windermere, F L 2007-2013

Leland Ente rp r ises, Kissimmee, F L 2004-

2007

CDC Management Corp, New York, NY 1986-2004

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