Customer Service High School

Samantha Lee

**** **** ** #****, *** Antonio, Texas 78240

E-mail: ******************@*****.*** Phone: 225-***-****

Experience March 2007 - May 2011

AT&T Mobility, Baton Rouge, Louisiana

Laptop support/Customer Service

• Highly personable Customer Service Professional with over five

years’ experience in account management claims, sales, processing

orders, and office operations

• Talent for identifying customer needs and presenting appropriate

company and service offerings

• Demonstrated ability to gain customer trust and providing

exceptional follow up

May 2011 - February

Provisions Personal Care Services, Baton

2012

Rouge, Louisiana

PCA

• Provided healthcare tasks, personal hygiene services, and

housekeeping tasks

• Observe, record, and report al changes of patient health

• Demonstrated competence in preforming necessary skills and only

performing those skills on the plan of care

February 2012 - November 2012

Werner Enterprises, Dallas, Texas

Driver

• Possessing excellent communication and people skills

• Adequately navigating and awareness of roads that can and cannot

be travelled

• Organized and informed of latest regulations and laws

November 2012 -

Schneider National Bulk Carriers, Dallas,

Present

Texas

Driver

• PEC Basic Safety Awareness Certified

• Shell Safety Certified

• Marathon Safety Certified

Education August 1997 - May 2001

Clinton High School, Clinton, Louisiana

General Studies

September 2010 - January

Diesel Driving Academy, Baton Rouge,

2011

Louisiana

CDL

Skills • Proficient in Microsoft Office

• Ability to work with several operating systems including Windows,

Mac OSX and Linux

• Writes clearly and concisely, speaks effectively, listens attentively

• Creates ideas, identifies problems, meets goals

• Leads groups, manages conflict, delegates responsibilities

Contact this candidate