Manager Sales
Resume:
YOLDESS METTIJI
Los Angeles, CA 90012
Cell: 310-***-**** *******@*****.***
SUMMARY
Dynamic Sales Manager and consummate professional always surpassing goals and increasing market
share through a proven ability to identify customer needs, develop business strategies, and implement
solutions to quantifiably demonstrate success. Successfully completed training both domestically and
internationally in sales management and contract negotiation. Networking specialist with extensively
cultivated sales portfolio, making the best of fluency in Arabic, English and French.
AREAS OF EXPERTISE
• •
Portfolio Growth Key Account Development
• •
Pipeline & Sales Cycle Management Contract Drafting and Negotiation
• •
International Business Development Strategic Planning
• •
Strong Relationship Building Premium Business Specialist
PROFESSIONAL EXPERIENCE
AMERICAN TOURS INTERNATIONAL (ATI) 2012
Product Development Manager, Los Angeles, CA
Negotiated and/or renegotiated contracts to insure ATI was competitive and profitable. Managed Southern
California and Canadian markets.
• Negotiated new contracts and renegotiated existing contracts that dramatically increased room block in
national park area hotels.
• Renegotiated existing contracts that decreased operational costs by an average of 10%.
• Established a strategy in the Canadian coach business that improved accommodation packages for
customers while maintaining or even lowering costs for the company.
OC SPECIAL + TRAVEL 2010 – 2012
Manager – US, West Hollywood, CA
Established USA base of the Premier Travel Club, an exclusive travel club headquartered in Paris that
catered to celebrities, dignitaries, and world leaders. Provided oversight of all day to day operations. Hired
trained, and managed a staff of 16.
• Implemented cost cutting measures for operations internationally for OC Special LLC and OC Travel.
• Managed inside and outside vendors and suppliers.
AIR FRANCE 2005 – 2010
Sales Development Representative, Los Angeles, CA 2006 – 2010
Managed portfolios of up to $5 million. Handled travel agencies, tour operators and corporate accounts.
• Improved market share within Middle East accounts from 3% to 70% over a four year period,
resulting in a $3 million increase in volume.
• Recognized as the top sales manager in enrolling customers in an agency level loyalty program in
• Represented Air France in executive and corporate level marketing functions
• Implemented sales programs for district sales managers that improved regional performance 4%.
• Designed, negotiated, and enforced premium agency contracts that increased market share 74%.
YOLDESS METTIJI PAGE TWO
AIR FRANCE (continued)
• Developed custom contracts and signed exclusive agreements that improved portfolio performance in
district by 110% over a six month period between October 2008 and April 2009.
• Negotiated a contract in 2007 with Middle East destination specialists that established Air France as
the preferred airline for Middle Eastern destinations, which was 500% above forecast.
• Devised and implemented a performance strategy for mid-tier agencies that resulted in 98% retention.
• Pioneered international on-site training program that helped standardize training between US and
European based employees that was later profiled on the television show The Amazing Race.
Premiere Services Sales Executive, Fort Lauderdale, FL 2005 – 2006
Determined and implemented resolution of itinerary and travel changes for elite clients by pinpointing their
immediate needs and creating fast and efficient solutions.
• Managed top global VIP accounts. Achieved highest positive feedback rating on record.
• Established and streamlined client-executive troubleshooting procedures.
• Redesigned and managed training program for all new executives.
THE SAMUEL FINANCIAL GROUP, Miami, FL 2004 – 2005
Sales / Administrative / PR Director
Served as operations manager and counsel to Mr. Samuel Berthram, Board Chairman and Florida
Governor Candidate.
• Worked as a key account manager for multimillion dollar top accounts / clients.
• Handled public relations (led press conferences, composed and approved all press releases).
• Implemented formal hiring procedures (led interviews established hiring requirements).
EDUCATION
BBA, focus on International Business, Dual minor in Psychology,
Florida International University, Miami, FL
Private Pilot License, Commercial Training, Florida Pilot School, Stuart, FL
Baccalaureate, Experimental Sciences, Les Peres Blancs, Tunis, Tunisia
LANGUAGES
Fluently writes and speaks: English, French, Arabic
Notions: Spanish, Korean
COURSES / TRAINING / CERTIFICATIONS
Yoga Teachers Certification Course, Mysore, 2011
Inter-cultural Negotiation, Paris, 2009
Commercial Negotiation, Paris, 2008
Capturing the Market, Amsterdam, 2008
SalesForce, Atlanta, GA, 2007
Exceeding Excellence in Quality Management, Paris, 2007
VOLUNTEER ACTIVITY
Volunteer, Los Angeles Legal Aid Foundation
Volunteer, Air France Disaster Team
Contact this candidate