Customer Service Medical Billing

Sherrell Newsome Customer Service & Support Specialist

**** **** **** ** #* Seeking an entry level position where I might best utilize my skills and

Los Angeles CA, 90044 abilities in a company rewarding hard work and enthusiasm with

Cell# 323-***-**** experience and training.

**************@*****.**

Medical Billing and Coding Clerical Customer Service

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Key Skills

Basic Computer Skills Critical Thinking

Good Communication skills Multi line Switchboard

Personal Qualities

Time Management Active Listening

Professional

•

Microsoft Word, Excel, Power Typing Speed 25 WPM

Fast Learner

•

point

Positive

• Work Experience

Reliable

• The Vitality Health Center Medical Billing/Collections

Intern Venice, CA April

Responsible

•

2012 September 2012

Description of duties: Protect the security of medical records to

ensure that confidentiality is maintained. Review records for

completeness, accuracy, and compliance with regulations.

Retrieve patient medical records for physicians, technicians, or

other medical personnel. Release information to persons or

agencies according to regulations. Plan, develop, maintain, or

operate a variety of health record indexes or storage and

retrieval systems to collect, classify, store, or analyze

information. Enter data, such as demographic characteristics,

history and extent of disease, diagnostic procedures, or

treatment into computer. Compile and maintain patients’

medical records to document condition and treatment and to

provide data for research or cost control and care

improvements efforts. Process and prepare business or

government forms. Process patient admission or discharge

documents. Assign the patient to diagnosis related groups

(DRGs), using appropriate computer software.

Walgreens Drug Store Service Clerk/Bookkeeper

Hawthorne, CA May 2005 March 2011

Description of duties: Provide customer service by greeting and

assisting customers, and responding to customer inquiries and

complaints. Monitor sales activities to ensure that customers

receive satisfactory service and quality goods. Handles the

process of coding and matching invoices. Review and reconcile

ledger balances. Account receivable and account payable, data

entry and payroll processing.

Education

Manual Arts Crenshaw Adult School –Los Angeles, CA

Medical Billing and Coding, 2011 2012

Duke

Ellington High School Los Angeles, CA

General Studies

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