Home Health Management

ROBIN ELLIOTT, R.N., B.S.N.

**** ***** ***** **** **

Atlanta Georgia 30339

Home: 864-***-****

************@*****.***

SUMMARY

Nursing Professional with innovative leadership in the health care industry

with unique background combining clinical expertise, quality management,

utilization management and clinical management in acute care and home care.

Skilled in Disease Management to increase guidelines education and assist

individuals with self-management to reach optimal outcomes based on

nationally established guidelines of care; Proven success in increasing

customer satisfaction, growth and outcomes, utilization management and

decreasing acute care hospitalization.

PROFESSIONAL EXPERIENCE

ACCENTCARE HOME HEALTH 2013-

PRESENT

. REGIONAL VICE PRESIDENT

. Worked directly with Clinical team to better UM and decrease ACH

. Developed and approved plan of Care to improve adherence to improving

disease management outcomes

. Improved UM by 4 VPE

CAMELLIA HOME HEALTH AND HOSPICE 2011-

2013

. REGIONAL DIRECTOR OF OPERATIONS

. Improved patient satisfaction from 90 to 97

. Approved POC's related to care team conference

. Decrease ACH by 10%

. Community acquired by Camellia

COMMUNITY HOME CARE AND HOSPICE, Rocky Mount, North Carolina 2011-2011

. Regional Director of Operations

AMEDISYS HOME HEALTH, Baton Rouge, Louisiana

2005- 2010

. Area Vice President

. Increased admissions related to increased provider outcome

satisfaction by 14% 2010

. Launched Balance Programs in 3 agencies in 2009 to decrease falls and

prevent injury

. Decreased falls by 8%

. Maintained 98% patient satisfaction score.

. Launched Cardiopulmonary Specialty Program 2007 to decrease ACH r/t

CHF and COPD

. Decreased ACH from 29% to 20%

. Improved UM by 3 VPE

. Maintained a 96% Employee satisfaction from Gallup Survey 2008

Promoted to area Vice President with charge for Sales and Operation for 15

Agency in Virginia and North Carolina

. Regional Administrator

. Increased admissions to 16% internal Growth and 10% external Growth

. Launched Better Balanced Program in 8 agency 2008 an

. Increase Net Revenue by 10 million from to 15million

. Maintained 98% patient satisfaction score.

. Open 3 start ups 2006 and 2007

GENTIVA HEALTH SERVICES, Winston Salem, NC

2003-2005

Director of Home Care

Promoted to Home Care Director with charge to increase admissions and

revenue growth

BON-SECOUR ST. FRANCIS HOSPITAL, Greenville, SC

2002-2003

Director of Home Care

Promoted to Home Care Director with charge to increase admissions and

correct state and government deficiencies.

. Decreased Wound Infections by 5%

. Decreased State and Government deficiencies.

. Developed Wound Care program to improve patient outcomes and decrease

wound infections

Administrative Special Projects Coordinator

2001-2002

Implemented Student Nursing Extern Program and initiatives to increase

Bachelor of Science nurses (BSN).

. Educated and recruited all BSN Nursing schools in a 100-mile radius.

. Organized the Student Extern Program.

. Increased BSN nurses by 2%.

. Trained for Nursing Home Administrator exam while assisting the

Director of the Transitional Care Unit.

. Worked with Student on LTAC to develop clinical skills and

development of POC's

CAROLINA HOME HEALTH CARE, Greenville and Columbia, SC 1996-2001

Area Manager/Administrator

Administrator for two branches of Home Care

. Developed and Implemented corrective action plan for Focus Medical

Review.

. Corrected Focus Medical Review in one year.

. Decreased DHEC deficiencies from 6 to 1 within one year.

. DHEC deficiency survey in 2 years.

. Educated and trained OASIS and PPS.

. Improved ACH by 5%.

. Decreased turnover by 30%.

. Developed Quality improvement plan.

. Developed Infection Control Policy and Procedures.

GREENVILLE MEMORIAL HOSPITAL, Greenville, SC 1992-1996

Nurse Manager

Selected to manage the care of oncology patients through staff development

and training of 75 employees as a result of exhibited leadership.

. Redesigned and implemented patient care delivery system, which

improved patient/employee satisfaction and decreased cost by one

million dollars.

. Executed the training and opening of a Peripheral Stem Cell Transplant

Unit.

. Decreased patient length of stay by 2 days.

. Awarded Gallup Patient Satisfaction Reward, 1995 and 1996.

. Served on human task force, education task force, interview task

force, and demo unit task force.

EDUCATION

UNIVERSITY OF SOUTH CAROLINA, Columbia SC

Bachelor of Science Nursing

Qualifications/Accomplishments

Amy Cockcroft Leadership - 1999

Nomination of top Leaders in Nursing in SC

Healthcare Management Scholar - 2000

Development Dimensions International (Management Certification)

Develop infection control policy for Oncology

Assist with Cancer Awareness Week, Race For The Cure, and Relay For Life

Possess advanced clinical abilities for Central Access Devices

Knowledge of OSHA hospital related legislation

Case Management Class - 2000

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