Manager Project

BRUCE W. JORDAN

*** ***** ********** ****** ********* B

Cell: 501-***-****

Email: ************@*****.***

SUMMARY

Experienced Human Resource Professional with more than fifteen years of

experience; nine of which involved both first and second level supervision

of other professional employees. He has a strong emphasis in Benefits

Planning and Design, HR Administration, Compensation, Safety and Risk

Management and Recruiting. He is a creative problem solver with reputation

for developing and implementing programs/processes to improve performance

and reduce costs.

Employment History

Consulting and Recruiting - Self Employed 6/11 -Present

Bosch, Morrilton Arkansas 8/09-4/11

Rebuild HR Department

Bemis - Crossett, Arkansas 8/08-6/09

Rebuild HR Department

Jordan and Associates - Human Resource / Benefits Consultant 7/2007 - 8/08

Benefits - Plan design, administration, vendor management

Compensation - executive compensation planning, salary and wage survey,

Sarbanes - Oxley reviews, salary planning, performance plan development and

administration

HRIS - Payroll and benefit administration systems development

Development of a study guide for the American Institute of CPAs on

Auditing of Employee Benefits

Outplacement Long-term care, data management, and medical testing

experience

Almatis - HR Manager -5/06-7/07

Rebuild HR Department

Full charge HR Manager for a chemical manufacturing facility represent by

the United Steelworkers

Accomplishments

Reduce outstanding grievances form 35 to 2. Arbitrations from five to

two. Intake process was reduce to one grievance per month.

Initialed cost savings of $200,000 by restricting the employment process,

auditing the benefit carriers, and modifying other internal processes.

Resolved two EEO issues with the Department in favor of the company

Resolved two Unfair Labor Practices charges from the NLRB in favor of the

company

Jordan and Associates - Human Resource / Benefits Consultant 4/03 - 5/06

Benefits - Plan design, administration, vendor management

Compensation - executive compensation planning, salary and wage survey,

Sarbanes - Oxley reviews, salary planning, performance plan development and

administration

HRIS - Payroll and benefit administration systems development

Development of a study guide for the American Institute of CPAs on

Auditing of Employee Benefits

Outplacement Long-term care, data management, and medical testing

experience

Philips Electronics - Supervisor of Group Insurance (Benefits

Administration) 11/2000 - 1/2003

Day-to-day administration of all group insurance programs including two

self-insured national medical carriers, two self-insured national dental

carriers, life insurance, disability insurance, HMO's, and several small

ERISA plans for 22,000 active employees and approximately 40,000 retirees.

Accomplishments

Improved vendor performance through the establishment of regular

meetings, performance guarantees and issues tracking resulting in savings

of over $1,000,000

Developed data correction process that reduced data errors at the vendors

and payroll processing by approximately 50%

Reduced administration costs by $400,000

Project Manager for conversion of two divisions to Philips payroll and

benefit programs and Project Manager for benefits and payroll transition of

an acquired company (Peoplesoft HR/Payroll modules).

Convergys Corporation-Operations Manager (Outsource Administration of

Benefits, HR) 1996 - 2000

He was one of three co-managers for AT&T Benefits Enrollment Center.

Supervised in excess of 180 employees and twelve (12) first line

supervisors in the outsourced administration of AT&T benefit programs for

medical, dental, life, long-term care, disability and variety of other

benefits in both the status change and open enrollment environments

Accomplishments

Managed the transition of the team to two projects during the divestiture

of Lucent Technologies

Modified the call processing practices that resulted in cost savings of

$600,000 to the client and the reduction of five full time employees

Participated in the conversion of the AT&T HR programs to Peoplesoft and

their relationship with the SAP benefits system

Career progression from Team Supervisor to Operations Manager.

Jordan and Associates 1985 - 1996

Responsible for marketing group and individual benefit and compensation

programs, such as but not limited to deferred compensation plans, pension

and 401K plans, medical (including HMO's) dental and life insurance

Supervised a staff of 20 agents.

Accomplishments

Identified as one of the top 10% of Sales Managers in the second year and

in the top 5% in the third year

Increase sales in the Northeast Florida market by 23% per year for three

years.

ITT Rayonier - Industrial Relations Manager (Solid Wood Products) 1973 -

1985

Designed, negotiated and implemented three new work systems that improved

productivity which contributed in excess of three million dollars in cost

savings of approximately 3MM to the division

Developed and implemented a new compensation system for each of the above

work systems; additionally managed the modified Hay compensation system for

salaried employees

Negotiated and installed new benefit programs, which reduced benefit

costs by $500,000 per year.

Installed, enrolled and administered the first 401K programs for the

company in the southeastern United States

Chief negotiator for labor contracts

Developed and met Affirmative Action Plan goal each year; successfully

defended the company against three age discrimination cases

Functioned as the Acting Director of Training for two years and developed

the training programs for the above new work systems; additionally managed

the company's continuity plan

Career progression from Assistant Personnel Manager, Personnel Manager,

Employee Relations Manager, Industrial Relations Manager, Regional Employee

Relations Generalist.

ADDITIONAL RELAVENT EXPERIENCE

Florida Community College, Jacksonville, Florida 1986 - 2000

Adjunct Instructor - Insurance and Certified Employee Benefit Specialist

(CEBS)

Publishers Paper Company - 1972

Assistant Personal Manager and Safety Supervisor

Willamette Industries (Wood Products) 1971

Personnel Manager - Production Trainee

Crown Zellerbach (Logging and Pulp and Paper)

Forest Management Trainee 1969-1970

EDUCATION AND ACCREDITATIONS

Bachelor of Science, Forest Management - Minor in Business

Colorado State University - Ft Collins, Colorado

CEBS Instructor

Registered Health Underwriter

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