Manager Administrative Assistant

Susan K. Sims

**** ******* ***** *****

Fort Wayne, IN 46804

260-***-**** (home)

260-***-**** (cell)

******@********.***

Detail-oriented, excellent written and verbal communication skills,

outstanding organizational ability, able to handle complex tasks

autonomously, skilled at multi-tasking, exceptional problem-solving

capability, demonstrated time management skills.

Core Competencies:

Office Management

Marketing

Financial analysis

Proofreading

Microsoft Office

Database and website management

Professional Experience:

2012-2013: Office Manager, Futurity First Insurance Group, Fort Wayne:

. Proofread, correct, and submit investment and insurance applications

. Recruited, processed, and trained 15 new agents during the past 18

months

. Implemented new planning program and new licensing database

. Order supplies, verify compliance, update client files

"Susan has been an outstanding addition to our staff due to her knowledge

of our industry and her excellent people skills. During the past 18 months,

I have been able to trust her to handle all of her responsibilities

efficiently and keep the office running smoothly." Kim Fultz, Branch

Manager, Futurity First Insurance Group (2008-2013)

2006-2012: Special Education Instructional Aide, Summit Middle School, Fort

Wayne:

. Responsible for an average of 16 students per year

. 100% graduation rate (no retentions)

. Set priorities and evaluate performance of students

. Schedule conferences; update multi-tier student databases

2003-2005: Administrative assistant, David R. Kern Asset Management,

Huntertown:

. Processed several hundred new clients within 6-8 months

. Called in trades within strict deadlines

. Conducted client reviews

. Wrote for and proofread newsletters

1998-2006: Freelance proofreader, Fort Wayne:

. Consistently met tight deadlines

. Created tracking system in Excel for production, shipping, and

invoicing

. Verified accuracy of text and figures, checked layout, proofread

1988-1992: Marketing/Sales, Lincoln Financial, Fort Wayne:

. Sold investment products to pension fund managers

. Compiled and verified figures for annual reports

. Researched and produced financial marketing materials

Special Achievements:

. Over $50 million in pension product sales in one year

. Over 98% accuracy rate in new business submitted

. Created new inventory tracking system and reduced expenses by 20%

Career-related Volunteer Experience:

2000-2009: Co-coordinator, Interfaith Hospitality Network, Risen Savior

Lutheran Church

. Gave presentations to the congregation and to groups such as the

Women's Bible Study, Men's Prayer Breakfast, Seniors, and Youth to

gain support for the program, solicit donations, and recruit

volunteers

. Set up volunteer schedule to ensure coverage of all positions

. Developed self-supporting program funded entirely by donations

. Provided temporary housing, food, transportation, and support to over

250 people during the life of the program

1993-Present: Contributing Writer, Three Rivers Food Co-op

. Research and write health and nutrition-related articles

Education: Indiana University; Bachelor of Science, Major: Business;

Concentrations: Marketing and Management; Graduated with honors

Contact this candidate