Customer Service,sales, inventory

Erica Jones

*** ****** *****

San Antonio, Texas 78220

Cell # 210-***-****

Home # 210-***-****

*********@*****.***

OBJECTIVE:

To obtain a position in the medical field or business field using my

experience with customer service, CNA, material handling,

distributions of medical supplies, inventory, Hospice care, sales,

food preparation, cashier, stocking, filing, medical records, etc.

SUMMARY OF QUALIFICATIONS:

Over 3 years of extensive experience in health care surroundings.

Also 5 years of experience in retail sales and food industry. I have

experience in receiving and securing durable and nondurable stock

while maintaining 100% accountability of all equipment. Prepared

food daily and set preparations for the following days intake.

WORK EXPERIENCE:

May 2011 - Present Southern Care

Hospice Aid / CNA San Antonio,

TX 78230

Perform the day-to-day health needs for assigned patients.

Main Activities.

. Monitoring food and liquid input/output

. Assist patient and or prepare patient for hygiene

. Travel to different locations to visit patients and do daily

assignments

. Take vital signs

. Help with some medical procedures

. List all patients request in general log book

. Assist patients entering or leaving beds

. Assist patients walking

. Make beds

. Monitoring patients and reporting changes

. Collect samples for testing

. Medical Records ( part time as needed when short on staff )

. Filing

. Customer Service

March 2009 - May 2011 Avalon Nursing

Home

Direct Care Staff / CNA San Antonio TX 78222

. Supervise and assist as needed residents during meal preparation,

housekeeping responsibilities, personal hygiene, grooming and other

activities as needed.

. Maintain clinical records as designated by policies and procedures

such as, but not limited to; documentation of assigned training

classes, physical observation, significant observation notes, and any

behavioral management programs.

. Provide input to individual program planning for assigned residents.

Train/instruct residents in areas in individual program plan under the

training system established by the QMRP, including supervision of

residents in workshop activities.

. Provide transportation to residents as required.

. Supervise residents in recreational activities both on campus and off

campus.

. Be responsible during evening hours to contact appropriate

administrative staff in case of an emergency.

. Make written reports of significant incidents occurring during shift.

. Serve, as an informal advocate for residents and provide individual

and apartment needs management.

. Correct unacceptable behavior and help residents meet the necessary

requirements of the house rules.

. . Complete weekly meal monitoring sheets, assigned chores, and assist

with weekly budgets and special requests.

. Assist in maintaining all necessary supplies for client needs, i.e.

grooming supplies, household cleaning supplies, and items needed for

staff job duties.

. Supervise residents during meal preparation.

August 2007- January 2009 Lorena's Boutique

Cashier San Antonio TX 78222

Receive and disburse money through out business hours. Used

Electronic scanners, cash registers or related equipment. Involved

In processing credit or debit card transaction and validating checks.

. Answer customers' questions, and provide information on procedures or

policies.

. Bag, box, wrap and prepare packages for shipment.

. Compute and record totals of transactions.

. Count money in cash drawers at the beginning of shifts to ensure that

amounts are correct and that there is adequate change.

. Issue receipts, refunds, credits, or change due to customers.

. Issue trading stamps, and redeem food stamps and coupons.

. Maintain clean and orderly checkout areas.

. Process merchandise returns and exchanges.

. Receive payment by cash, check, credit cards, vouchers, or automatic

debits.

. Request information or assistance using paging systems.

. Resolve customer complaints.

. Sort, count, and wrap currency and coins.

. Cash checks for customers.

. Compile and maintain non-monetary reports and records.

. Keep periodic balance sheets of amounts and numbers of transactions.

. Stock shelves, and mark prices on shelves and items. .

EDUCATION:

Sam Houston High School, San Antonio, TX-HS

References:

Will SUPPLY UPON REQUEST

Contact this candidate