Customer Service Maintenance

CURRICULUM VITAE

SUKUMAR.L

Mobile No: 994-***-****

Email:

***********@*****.***

Passport No: J3147360

Objective

To work in a challenging environment that is conducive to my growth and for

the growth of my organization.

Professional Summary

More than four years of core experience in computer systems, hardware,

networking and customer service.

Relocate : Anywhere in India & abroad.

Areas of Expertise

> Installation of Software package on different O.S & Managing user

Group and Account..

> Installing Windows98, Win2000prof, WinXP(1,2,3) &

Server2003,Win7,WinVista and Linux(Red Hat)..

> Assembling, De-Assembling, Services, Troubleshooting and Perform

hardware related installation..

> Setting up & planning LAN as per project requirement. Configuration

of Router

> DNS, DHCP, Proxy Server Configuration and Administration.

> Supporting clients remotely with the help of Remote support tools

such as Net meeting, Remote Desktop Connection.

> Monitoring Hardware, Networking, Sharing and Security setting.

> Requirements Analysis of Hardware & Hardware Maintenance.

> To take Backup process of various database using Eternal Hard Drive.

> Responsible for any system failure

> Configure any Printer in as per network environment.

Specialization:

Network Installation & Troubleshoot, Oracle 10g Installation &

Troubleshoot, Network Cabling & Troubleshoot, Firewall Installation&

Troubleshoot.

ACTIVE MICROSOFT CERTIFICATIONS:

Certification Number : D512-8190

Certification/Version : Microsoft Exchange Server 2007,

Configuration

Certification Number : D512-0547

Certification/Version : Windows Server 2008 Active Directory,

Configuration

EXPERIENCE & The Key Growth Path

HCL Info Systems Ltd, Erode - August 2007 - 2008

One of the Leading HCL Info Systems Ltd, handling several projects in India

in our team Providing IT FMS Support to our clients.

IT FMS Engineer

CLIENT : SESHASAYEE PAPER & BORDS LIMITED,ERODE.

SEPTEMBER 2007 - MAY 2008

Responsibilities :

< Managing and Maintenance of Computer hardware systems.

< Taking care of all software Installations and Hardware

Troubleshooting.

< Managing and Maintenance of LAN cables

< Managing and Maintenance of Switch & Lansterm

< Monitoring Hardware, Networking, Sharing and Security setting.

< Installing and configuring local and Network printers

< Creating and managing user accounts and Profiles and giving

permissions to the users.

< Managing and Maintenance of Terminal

WORK AS A FIELD ENGG JUN 2008 - August 2008

Responsibilities :

< Managing and Maintenance of DeskJet Printers, Dot Matrix Printers,

Heavy Duty printers

< Assembling Desktop PCs and Servers

< Implementing RAID for fault tolerance, Backup, Monitoring & tuning the

system performance

< Providing in-house support

< Preventive Maintenance visits are made periodically to ensure the

product is used effectively.

< Installation Windows2003 on IBM X Series 236 server with RAID 1 to 5

configuration.

< User level share mapping and scripts written for all the clients'

users.

WORK AS A SYSTEM ADMIN GRG Polytechnic College August 2008 - Dec 2011

Responsibilities:

< Experience of Windows server 2003,Win 7 /xp professional / office

2003.

< Configure outlook express 2007

< Managing and Maintenance of DeskJet Printers, Dot Matrix Printers,

Heavy Duty printers

< Implementing RAID for fault tolerance, Backup, Monitoring & tuning the

system performance

< Preventive Maintenance visits are made periodically to ensure the

product is used effectively.

< Installation Windows2003 on IBM X Series 236 server with RAID 1

configuration.

< User level share mapping and scripts written for all the clients'

users.

< Troubleshoot, Oracle 10g Installation with user creation.

< Configure the outlook express in windows & Linux.

< Creating user in 2003 server.

< DNS, DHCP, Proxy Server Configuration and Administration

< Os has been installed by using Ghost & image.

< Good working knowledge in ADS, Group policies

WORK AS A Easwari knitting works Mar 2012 - TILL NOW

. Maintaining the exchange server

. TCP/IP, IP addressing & subnetting

. Cabling & crimping for systems, hubs, switches & routers

. DHCP, DNS, WINS, IIS etc. installation & configuration

. Disk Mirroring and Backup the Data using BACKUP Devices

. Knowledge on IPv4 addressing format and Subnetting

. Installing Active Directory Database in Windows Servers

. Creating Domain User Accounts in Servers with implementing the

Password Policies

. Knowledge on VLAN's and Inter VLAN routing

. Installing DNS and creating Zones in DNS servers.

. Experience in router 1800,2800 hp msr 30-20

Responsibilities:

Key Strengths

< Excellent troubleshooting skills: tenaciously committed to the

thorough resolution of technical issues.

< Exceptional ability to grasp and master new technologies quickly and

easily.

< Strong communicator: Able to interact effectively and positively with

individuals of all technical abilities.

Summary of Qualifications :

SSLC

From R.R.M.H.School, Thokkavadi.

Diploma in Electrical&Electronic Engineering

From K.S.R Polytechnic, Thokkavadi.

BE in electronics &communication Engineering

From Anna university Coimbatore,(2008-2011 Dec).

Personal Details

Date of birth : 31th Jan 1987

Languages : English, Tamil.

Nationality : Indian

Temp address : 3/3 water tank colony

Kotturpuram

Chennai.

Permanant Address : 371 s.p.b colony,

Erode 638010.

TamilNadu.

1) Last/current salary drawn : Rs.2.4 per Annum

2) Expected salary : $ 1800 Per month

3) Availability : 15 days

Declaration

I hereby declared that the above provided is true to the best of my

knowledge.

Truly,

SUKUMAR .L

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