Alisha Carr
Des Moines, IA. ***10
*********@***.***
Profile
A successful sales Professional with 14+years of experience in retail management. A proven
record in customer satisfaction, driving metrics, developing/training associates/managers,
inventory management, and visual consistency.
Key skills
>customers relations
>staff training and development
>multi store management
>multi million dollar P&L management
>new store openings and management develpment
>inventory control
>visual merchandise strategies
>sales management
Professional experience
New York and Company
Area sales/senior sales manager
June 2004 to April 2013
>Recruit/trained staff to maximize productivity and revenue.
>Partner in customer connection council to identify our core customer.
>Maintained employee retention through monthly succession plans, positive reinforcement and
continual coaching.
>Executed floor merchandising initiatives in collaboration with company standard.
>Performed yearly audits on multiple stores ensuring operational standards were consistent with
company expectations.
>Recruited, interviewed, hired and trained all levels of store management with in region.
>Successfully facilitated several new store openings and remodels.
Achievements
Outstanding achievement award
Empire award winner
Things Remembered
May 1999 June 2004
Area Manager/Store Manager
>Recruit, interview, hired, and trained management staff for multiple stores.
>Develop and motivate staff through positive feedback. coaching, planning and implementing
effective development plans.
>Conducted monthly audits to ensure operational excellence.
>Collaborated with store managers to increase sales and profits.
>Held motivational meetings twice yearly.
>Performed monthly succession planning with managers to further develop talent.
Achievements
Best of the Best
Manager of the Year.
Perkins Family Restaurant
May 1997 May 1999
Associate Manager
>hired, trained, coach/scheduled servers to maximum levels of performance
>Promote guest satisfaction to ensure repeat business.
>Motivated staff through contest to increase average check sale.
>Balance service with cost to increase profitability.
Achievements
Three time winner of employee of the month.