Customer Service Manager
Resume:
John Mecey
Bonne Terre, MO 63628
Cell 573-***-****
Employment History
February 2007/Current
Kenworth of St. Louis
Fenton, Missouri 63026
Job Title:* Assistant Service Manager/ 1st shift Shop Forman/ 2nd shift Supervisor/ Technician
Job Duties: General Maintenance, Engine Diagnostic, Engine Over Hauls (Detroit, Caterpillar, Cummins, MBE, Mack Engine), Transmission and Differential Over Hauls, Wiring, A/C Diagnostic and Repairs, Alignment Technician, Cutting and Repairing Engine Blocks, Missouri State Inspections, Customer Service, Assign and Assist on jobs in shop, Opening and Closing Repair Orders, Opening and Closing Warranty Repair Orders, Acquiring pre-authorization prior to working repair order, Ordering Parts, Cashier, Assist Service Manager in daily duties, monitor and resolve issues that may occur in shop, advise Service Manager of needed training and progress of both supervisors and technicians
* The positions above are all the positions that I have held while at Kenworth of St. Louis starting with the most current.
December 2006/February 2007
D & D Wreck Rebuilders
St. Louis Missouri 63106
Job Title: Technician
Job Duties: Engine Repair and Maintenance
August 2006/December 2006
Wide Open Hauling
Bonne Terre, Missouri 63628
Job Title: Driver/ Technician
Job Duties: Driver, Daily Inspection Logs, General Maintenance
September 2003/August 2006
Duckett Truck Centers
Farmington, Missouri 63640
Job Title: Technician/working 2nd Shift Supervisor
Job Duties: General Maintenance, Engine Diagnostic, Engine Over Hauls(Detroit, Caterpillar, Cummins, MBE, Mack Engine) Transmission and Differential Over Hauls, Wiring, A/C Diagnostic and Repairs, Alignment Technician, Cutting and Repairing Engine Blocks, Missouri State Inspections, Customer Service, Assign and Assist on jobs in shop, Opening and Closing Repair Orders, Opening and Closing Warranty Repair Orders, Acquiring pre-authorization prior to working repair order, Ordering Parts, Cashier
October 2002/ September2003
Stoops Freightliner
Indianapolis, Indiana 46214
Job Title: Technician
Job Duties: General Maintenance, DOT inspections
John Mecey
1509 Notre Dame Drive
Bonne Terre, MO 63628
Cell 573-***-****
Education
August 1997/May 2002
North County Senior High School - Diploma
7151 Raider Rd
Bonne Terre, MO 63628
August 1999/May 2002
UnitTec Career Center- Certificate
7163 Raider Road
Bonne Terre, MO 63628
July 2002/ November 2003
Lincoln Technical Institute- Associate of Science
1201 Stadium Drive
Indianapolis, IN 46202
Certificates/Training
Missouri State Inspector
Caterpillar Heavy Duty Electronic Truck Engine Certificate
Caterpillar Medium Duty Electronic Truck Engine Certificate
Detroit DDEC III/IV/V On Highway Electronics Certificate
Detroit 60 Series Overhaul Certificate
Detroit 60 Series EGR Overhaul Certificate
MBE On Highway Electronics Certificate
MBE 900 EGR On Highway Overhaul Certificate
MBE 4000 EGR On Highway Overhaul Certificate
Freightliner Self Pace Training Courses
Course 306: Service Advisor.
Course 508: Parts and Service Workshop.
Course 506: Lean Dealership.
01. The PACCAR MX Engine Workbook.
02. The PACCAR MX Engine Update.
03. Engine Rapido & SupportNet Workbook.
04. Engine Rapido & SupportNet Update.
05. DAVIE Diagnostic Tool Workbook.
06. DAVIE Diagnostic Tool Update.
07. PACCAR MX Design Features and Components - Issued 09/01/10.
3M Automix Adhesives Update.
3M Automix Adhesives Workbook.
AG130 Front Air Suspension Update.
AG130 Front Air Suspension Workbook.
Ametek Dixson Gauge Tester Workbook.
John Mecey
1509 Notre Dame Drive
Bonne Terre, MO 63628
Cell 573-***-****
Education Continued
Ametek Dixson Guage Tester Update.
Bendix ABS-6 Update.
Bendix ABS-6 Workbook.
Cat 2007 Engines Update.
Cat 2007 Engines Workbook.
Cat Acert Engines Update.
Cat Acert Engines Workbook.
Cummins ISX Update.
Cummins ISX Workbook.
Delco Remy Diagnostics Workbook.
ESA 2.0 Update.
ESA 2.0 Workbook.
Eaton VORAD Update.
Eaton VORAD Workbook.
Generation 3 Multiplexing Workbook.
Haldex Brake Adjusters And Chambers Update.
Haldex Brake Adjusters And Chambers Workbook.
Haldex Gold Seal Spring Brake Update.
Haldex Gold Seal Spring Brake Workbook.
Holland Fifth Wheel Update.
Holland Fifth Wheel Workbook.
Holland Neway Update.
Holland Neway Workbook.
J1939 Data Bus Connection Update.
J1939 Data Bus Connection Workbook.
Kenworth Clean Power Update.
Kenworth Clean Power Workbook.
LNG Update.
LNG Workbook.
Medium Duty Hybrid Vehicles Update.
Medium Duty Hybrid Vehicles Workbook.
Namux II Instrumentation Update.
Namux II Instrumentation Workbook.
PACCAR Starter, Alternator, Batteries Update.
PACCAR Starter, Alternator, Batteries Workbook.
Course 306 Service Advisor Training
Course 508 Parts and Service workshop
Course 506 Lean Dealership
Course 509 Dynamic Customer Satisfaction
Overview of Parts and Service Warranty
John Mecey
1509 Notre Dame Drive
Bonne Terre, MO 63628
Cell 573-***-****
References:
Greg Huddlston
Jefferson City, MO
Mike Barthellette
St. Louis, MO
Amy Schipper
Arnold, MO
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