SUMMARY
V Have overall *+ Years of experience in Information Technology with
experience in OBIEE, Siebel Analytics, Informatica, Siebel EIM, On Demand
Analytics, Siebel Marketing and domain expertise in the Telecom, Pharma
Domains.
V Experience in Data Warehouse and Business Intelligence tools like OBIEE,
Siebel Analytics, Informatica and Siebel Data Warehouse Application
Console (DAC).
V Experience in Data Migration projects to migrate data from external
sources to Siebel DB.
V Experience in creation and customization of ETL extracts and load process
(SDE/SIL) using Informatica.
V Functional experience includes supporting Siebel CRM Applications, CRM
Release deployments, analyzing and resolving defects etc.
V Installing and configuring various OBIEE, Siebel Analytics components,
Mapping the requirements and customizations to OBIEE and Siebel
Analytics.
V OBIEE RPD Modeling, building reports using Answers and publishing them on
Dashboards/Delivers to meet the business requirements.
V Possessing good knowledge in RDBMS Concepts (SQL Server).
V Task oriented and a good team player with excellent communication,
Interpersonal, Organizational Skills.
V Ability to adapt quickly to new environments.
PROFESSIONAL EXPERIENCE:
V From May 2013 to till date Working as a OBIEE Lead with Syntel
Limited.
V From Dec 2006 to May 2013 worked as a OBIEE developer with Cognizant
Technology Solutions.
CERTIFICATIONS & EDUCATION
V Cognizant Certified Siebel Analytics Application Developer
V Cognizant Certified Siebel Analytics Architect
V B.Tech from Rajiv Gandhi Memorial College of Engineering and
Technology (Nandyal), JNTU, Hyderabad.
SOFTWARE SKILLS:
Business Intelligence OBIEE 10.1.3.2, Siebel Analytics 7.8.4 /7.7
Tools
ETL Tools Informatica 8.1.1, 7.1.2, 6.1.2, 5.1
Databases Oracle 10g, 9i, SQL Server 2000, MS Access
Programming Languages PL/SQL, Shell Scripting.
Operating Systems UNIX, Windows 98/00/NT/XP
Others Siebel EIM, Toad, SQL and DAC.
PROJECT EXPERIENCE:
Projectprofile-1:
Client Humana EDW PSM
Duration May 2013 - till date
Tools OBIEE 10.1.3.4., DAC, SQL Developer, Oracle
Database 10g,.
Role OBIEE Lead
Organization Syntel Limited
Location Pune, India
Project The company is a largest healthcare payer in USA
Description that offers a wide range of insurance products
such as health and wellness services that
incorporate an integrated approach to lifelong
well-being. By leveraging the strengths of its
core businesses, the company believes it can
better explore opportunities for existing and
emerging adjacencies in healthcare that can
further enhance wellness opportunities for the
millions of people across the nation with whom
the company has relationships. As part of this
project, we hold the responsibility of OBIEE and
Community Manager Applications Production
support.
Responsibilities
Coordination with the onsite and client team in
gathering the requirements and guiding the
offshore team.
Preparing High Level and Technical design
documents based on the Business requirements.
Design and develop OBIEE Reports & Dashboards.
Provide technical guidance to the team .
Projectprofile-2:
Client McKesson Health Care (US Oncology Network)
Duration Aug 2012 - May 2013
Tools Informatica 8.6, OBIEE 10.1.3.4., DAC, SQL
Developer, Oracle Database 10g,.
Role OBIEE Lead
Organization Cognizant
Location Bangalore, India
Project The US Oncology Network is one of the nation's
Description largest networks of community-based oncology
physicians dedicated to advancing cancer care in
America. Siebel 7.8 Financial Services
Application is used for case management requests
for Patient Assistance programs and
Reimbursement services. Siebel entities used in
this application include Cases (Service
Requests), Facilities (Accounts), Patients
(Contacts), Doses, Drug, Policy, Activities,
Orders. The application also has an extended
portal interface for patients and providers to
submit and track cases.
The OBIEE reports caters to various
organizations (Programs) to get an insight into
their orders, performance metrics, ADHOC,
billing, operation metrics, program metrics,
daily metrics, ppa reports, region territory
reports. These are various dashboards used for
internal and external purposes inorder to
maintain various performance metrics, Adhoc
requests, Billing details, reimbursement,
Activity details, status based on the type of
the program, region, territory, date ranges,
status, date range, payer and cases.
Responsibilities
Requirements gathering by interacting with the
onsite and client team.
Preparing High Level and Technical design
documents based on the Business requirements.
Design and develop OBIEE Reports.
Creating new dimensional data model according to
OBIEE.
Design and Developed Informatica Mappings &
Workflows.
Provide technical guidance to the team when
complex issues arise.
Prepared test cases.
Projectprofile-3:
Client ngCRM CZ
Duration Mar 2012 - July 2012
Tools Siebel EIM, Informatica, PL SQL, Unix
Role EIM Developer
Location Mumbai, India
Organization Cognizant
Project NG CRM Program aims at designing and
Description implementing a Next Generation Customer
Relationship Management Solution that will be
deployed across the DTAG Group National
Companies to leverage on synergies from a
central and a local perspective
DTAG intends to have a single CRM implementation
in 4 countries viz. Czech Republic, Macedonia,
Hungary & Slovakia. There would be two parts to
it; Kernel & Local. The core part which remains
common for all countries will be around 70%.
Localization would cater to country specific
requirements (30%). The solution used is Siebel
8.1.1.3 eCommunications, Oracle AIA,
Avaya/Genesys CTI, TIBCO etc. In the NG CRM
project the Company's Account Management, Order
Management, Opportunity Management, Quote
Management, Contract Management, Service
Management, Loyalty Management, Campaign
Management, Sales Management, Partner
Management, CTI, Self Care Management, Partner
Portal are created and integrated.
Responsibilities
Analysis of functional specification and
designing technical speciation
Design, Development and Coding of the Tool.
Development of PL SQL code and IFBs.
Test planning, Deployment and Bug fixing
Projectprofile-4:
Client Merck
Duration April 2011 - Feb 2012
Tools On Demand Analytics, OBIEE
Role On Demand Analytics & OBIEE Developer
Organization Cognizant
Location Mumbai, India
Project The Client, Merck Sharp & Dohme Malaysia, is
Description embarking on a strategic initiative to
standardize its Sales Force activities by
building an Oracle on Demand and Oracle BI based
Sales Force Automation system solution across
Asia Pacific Countries (Including Malaysia,
Singapore, China, Hong Kong, Korea, Philippines,
Vietnam, India, Thailand and Indonesia). Merck
Sharp & Dohme has chosen Ygyan Consulting Sdn
Bhd, a subsidiary of Cognizant Technology
Solutions, as the strategic partner to implement
and Support Oracle on Demand Solution for the
MSD Connect program. As the strategic Oracle on
Demand partner, Ygyan is expected to perform
Design, Development and Coding, Test planning,
Deployment as well as Support of the rolled out
applications to the markets of Asia Pacific
Countries.
Responsibilities
Team supervision and system performance
analysis.
Analysis of functional specification and
designing technical speciation
Design, Development and Coding of the Reports
Test planning, Deployment as well as Support of
the rolled out applications
Projectprofile-5:
Client Verizon
Duration Jan 2009 - March 2011
Tools Siebel Analytics 7.8.4, Informatica 7.1.2 and MS
SQL Server
Role Siebel Analytics Developer
Organization Cognizant
Location Bangalore, India
Project Client is a provider of technology services to
Description telecommunication providers in North America and
Internet service providers around the world.
Client was looking for tool to analyze the data
created in Siebel Communication 7.8 application
(i.e. data related to Accounts, Contacts,
Quotes, Orders, Assets and Service request).
The Analytics system is based on Siebel
Analytics 7.8.4.The basic requirement for this
project is to display the data available in
Siebel OLTP and provide ad-hoc reporting
capability.
Responsibilities Configuring Siebel Analytics Server Metadata as
per business.
Configuring Siebel Analytics Reports as per
business requirements.
Developed dashboards and tested the same in
Siebel Analytics 7.8.5.
Scheduling iBots as per business needs.
Modifying Custom mappings using Informatica
7.1.4
Monitoring loads in DAC
Projectprofile-6:
Project Name New York Times
Duration Nov 2007 - Dec 2008
Tools Siebel Marketing 7.8 & Siebel Analytics 7.8
Role Team Member
Organization Cognizant
Location Bangalore, India
Project The client is a leading media firm with
Description newspaper publications.
The project delivers a single view of Order,
Subscriptions, Service Requests and Activities.
Also includes summary & detail level analysis of
Call Center Performance with an eye on SLA
compliance and Analysis of IVR response and
snapshot view of calls from Cradle to Grave.
Responsibilities Worked on Programs, Campaigns,
Worked on segments and segment trees.
Worked on Caching, Loading, Launching, QAing and
Notification Template of the Programs.
Assisted in configuring the marketing
repository.
Projectprofile-7:
Project Name Phones 4U
Duration March 2007 - October 2007
Tools Siebel Analytics 7.8.2, Toad
Role Team member
Organization Cognizant
Location Bangalore
Project Client is a dynamic and fast growing business
Description operating in a fluid and highly competitive
market. To support the growth plans of the
business, Phones 4u is undertaking a large IT
transformation programme underpinned by the
replacing of its existing legacy systems with
the latest Oracle and Siebel applications.
A key element of the transformation is the
programme of work necessary to build an
application platform to support the client's
direct business (The Programme). It will be a
new, agile channel for the client to connect
with customers in new ways, with rapidly
changing propositions, and will be a platform
for material incremental revenues. Crucially it
will help the client to maintain its RPU
leadership and subsequent leverage with
networks.
Technology Solutions US Corporation, Inc.
(Cognizant) has been engaged to undertake The
Programme and implement The Integrated Solution.
Responsibilities Created Reports and Dashboards and tested the
same.
Coordinating with team of 10 for functional and
UI testing.
Preparing, Reviewing and Executing the Test
cases as per the Test Plan for Oracle BI reports
Coordinating with the development team to help
in fixing the defects.