Customer Service Insurance

Yanely Garcia

**** ********* ******

Fort Worth, Texas, 76106

****************@*****.***

Cell: 817-***-****

PROFESSIONAL PROF I L E

I am a b ilingual f ront office receptionist seeking a position in a professional environment that will

u tilize my skills, education and qualifications.

SK I L LS

K nowledge in Worker’s Compensation

Data Ent ry

Patient registration/ referral Letters’ of Protection

Medical Terminology K nowledge of Health Insurance

B ilingual-Spanish Check in/ Check out

Customer Service M ysis Tiger Software

F iling Systems Chart Logic EMR

E D UCAT IO N AND EXPER I E NCE

K aplan College-Medical Office Diploma 04/2009-12/2009

Tarrant County College 07/2012-present

Associates degree

T a r rant County Surgical Center/ Texas Pain I nstitute 05/2011- present

Bilingual Receptionist

Verify all insurances and obtain pre-certifications and authorizations for outpatient procedures, check

i n/ check out, schedule, cancel and reschedule patients follow ups, and outpatient procedures. Verify

workers compensation and obtain Letters of Protection. Answer incoming calls, forward telephone calls

to correct departments, handle and distribute all mail and packages, enter charges, payments, and

balance money log daily, check for all necessary referrals for all doctors, input new patient demographic

i nformation, and open and close facility.

Asthma and Allergy 02/2011-05/2011

Bilingual Receptionist

Verify all types of Insurance, Check in/ check out, scheduling, canceling, and rescheduling

appointments. Answer incoming phone, collect patients liable co-insurance, co-payments, and balances.

Copying and faxing documents, and interview patients to obtain all necessary demographic

i nformation.

W ingspan Chi ropractic 05/2010-9/2010

Bilingual Assistant

Check in/check out patients, verify all insurances, collect patient’s deductibles, co-insurance, co-

payments, and balances. Scheduling, canceling, and rescheduling appointments.

U N T Health Science Center 12/2009-

01/2010

Pediatric Department- Externship

A nswering incoming calls, scheduling, canceling, and rescheduling appointments,

Copying and faxing documentations, and forwarding telephone calls to correct departments.

Contact this candidate