Project Manager Management
Resume:
Career Objective
Seeking role as IS / IT Director, Practice Manager, Program Manager, or
Project Manager. Eighteen years of diversified functional and technical
experience in managing full Software/systems development life cycle (SDLC),
quality management, performance improvement, process reengineering, change
management, global implementations, and production support.
Education
. Master of Business Administration (MBA), University of Maryland, 2008
. Executive Master of Science in IT (XMIT), University of Maryland, 2004
. Bachelor of Science in Mechanical Engineer, Oklahoma University, 1983
Technical Skills
. Methodology: SCRUM, Iterative, Waterfall
. Platforms: IBM, UNISYS series A, MVS/ESA, OS/MVS, IMS/DLI, OS/400,
OS/2, Windows
. Agile: SCRUM, XP, Refactoring, TDD, JUnit
. Java Related: J2SE, J2EE, JDBC, RMI, EJB, Servlets, JMS, JSP
. Scripting languages: VBA, Jscript, C++ (object-oriented), Web/Java
. Relational DBs: SQL/DS, DB2, IMS, SQL-Server and Oracle
. Other DBs: Oracle, MS SQL, MS-Access, Dbase, VSAM, ISAM, Clipper, Fox-
Pro
. Systems: Telecom Billing, General Ledger, Accounts Payable, Credit,
Collection
. Processes: Systems Development, Systems Integration,
System/Server/Database Migration, etc
. UML: Rational Rose, Magic Draw, Visio
. Applications/Tools: MS Office (Word, Excel, PowerPoint and Visio),
SharePoint, MS Access, MS Project, MS Front Page, PERT, CPM, BMP,
Microsoft Project and Project Server, and o Microsoft's SharePoint
Server
. Languages: COBOL II, CICS, RPG, JAVA 2, JCL, PL/1, C, ASP, Visual
Works SmallTalk, Java2, VisualAge Java, Perl5, C#, C++, HTML, XML,
XSLT/XSL
. Knowledge: SOA, MasterContent, XDoclet, .Net, Windows (3.x and
greater), UNIX, Client/Server, Batik, ASP
Additional Experience and Skills
. Knowledge management plans, approaches, techniques and tools to organize
and store knowledge and experience within an organization.
. Familiarity with IT Service Management standards (such as ITIL and/or ISO
20000)
. Experienced in portfolio management with strong focus on customer
service, Clinger Cohen act, Section 508, Sarbanes-Oxley Act Federal
Enterprise Architecture, Health Insurance Portability and Accountability
Act of 1996 (HIPAA), IT Portfolio Management (OMB Exhibit 300 and 53) and
Governance, OMB Circular A-11, Part 7, Business Process Analysis,
Outsourcing Studies and Analysis, Program Management Office Support, IT
Portfolio Strategy, Information Security, Business Process Analysis,
Requirements Management.
. Conducting business impact and cost/benefit analysis evaluations and
recommend the appropriate course of action for assigned projects.
. Communicating the vision, mission, values, and goals of Professional
Services of the company.
. Recruiting, motivating, and retaining diverse staffing-structuring them
in teams that deliver results and savings.
. Strong leadership, problem solving, planning, team building, and project
management skills.
. CISSP, ITIL Certification Candidate
Core Competencies
Technology architecture Project planning, scheduling Project tracking, controls,
and integration and budgeting, agency communications and reporting
budgeting, and cost control
Development lifecycle: Global IT delivery and Performance and business
requirements, design, project management including process management, including
coding, testing and project initiation, execution process analysis, process
deployment and closing mapping, and business and
functional modeling
IT strategic planning Organization and staff Internal and external customer
development support
Professional Experience
Acentia Project Manager Dec11 - Feb
13
Provided O&M support to various United State Patent and Trade Office
(USPTO) managed four (4) Operation and Maintenance (O&M), and nine (9)
software development projects. O&M projects were requiring 24/7 monitoring
of critical infrastructure, hardware, software, and production. Further
responsibilities are:
. Performed the full range of large and complex project management
activities from project initiation through requirements, design and
development, testing, implementation, maintenance, and retirement,
using a standard methodology.
. Production support to four (4) projects, provided 24/7 support and
immediate turnarounds on support requests.
. Managed cross-functional projects (Agile and/or Traditional) guiding
teams through all phases of the project life cycle managing risks,
issues, and removing impediments blocking teams from achieving project
goals on schedule and within budget
. Mentored and trains Project/Scrum Teams, Scrum Masters, and/or Project
Managers; Contributes to the development and champions the adoption of
Agile/Scrum and project management practices
. Managed software implementation projects, including monitoring
schedule progress and actual resource usage against plans, providing
guidance for team members and quality control over team work products,
including managing a set of projects by following standard
methodologies to meet program objectives, identifying and resolving
issues and risks, providing status updates to key stakeholders,
overseeing communication processes, conducting project reviews, and
working with various stakeholders to resolve issues.Coordinated
project activities to ensure that efforts were initiated and completed
on schedule and within budget.
. Design and maintain technical and project documentation.
. Apply new IT developments and applications; emerging technologies and
their applications to business processes; project management
principles, methods, and practices, including developing plans and
schedules, estimating resource requirements, defining milestones and
deliverables, monitoring activities, and evaluating and reporting on
accomplishments; and applying effective oral and written communication
techniques. Define project plans to include schedule, cost estimates,
work breakdown structures, resource plans, etc.
. Monitore the operation address critical issues provide timely and
accurate notification of a service disruption to appropriate
personnel. Tracked progress of troubleshooting efforts, engaging team
members to rectify and bring systems on line. Maintain watch schedules
and ensuring coverage 24/7.
. Develop metrics for client management, developing After Action
Reports, and briefed client management on any major issues.
. Work with external vendors, subject matter experts, and project team
members to develop effective approaches and designs leveraging
Commercial off-the-Shelf (COTS) hardware and software and custom
software tools.
Achievement:
. Enhanced Patent and Application images for both single page and full
PDF documents. Converted eleven (11) Terabytes of patent/application
TIFF images to single and full PDF documents.
. Implemented the requirements of adding two new certificate types to
the USPTO Search Systems.
. Installed the current applications to the new servers and update the
database to Oracle 11g.
. Enhance Patent and Application images to provide patent and published
application images and full document download in PDF format to PatFT
and AppFT systems.
. Adding two new certificate types to the USPTO Search Systems
. Replace the end-of-life HP-UX servers, with new, robust servers using
Linux Red Hat and Windows operating systems.
. Transition the USPTO's external and public facing Automated
Information System (AISs) to an upgraded communication protocol.
Decries, LLC Sr. Analyst/ Consultant April
11 - Nov11
Provided service for the United State Department of Veteran Affairs office
IT Strategy. Major duties include:
. Provided support in development of the VA's Office of Information and
Technology (OIT) Information Technology (IT) strategic Plan (ITSP).
. Documented the IT Strategic plan in ProPath system and PMAS
. Developed Strategic Plan manual, operational plan documents.
. Developed IT Strategic road map which provided a consensus view or
vision of the future of OIT landscape. A time-based (FY 2011 - FY2014)
roadmap that determines where the organization is, where they want to
go and how to get there.
. Formulated and analyzed OIT's mission and objectives in order to align
them with VA's business capabilities.
. Reviewing of documents and establish IT strategic goals, and formulate
recommendations to improve and support business activities/functions.
Achievement: Key player in managing a $2 million project developed OI&T's
FY 2010 - FY2015 IT Strategic Plan.
Alpha Writers, LLC Sr. Analyst/ Consultant Oct 08
- Mar11
In this capacity, I worked directly with the CEO in a small start-up
company. My duties included formulating:
. Developed strategic and business plans, goals, and mission for the
company
. Developed performance and business process management, including process
analysis, process mapping, and business and functional modeling
. Team provided support in developing new application using Taleo ETL
Extraction Transformation Load tool to extract data form mainframe
Unisys series legacy system.
. Created project plans, schedules, budget, and cost control
. Developed project tracking, controls, communications, and reporting
. Planed and coordinated various activities from small to mid size IT
infrastructure projects (4 project).
. Implemented assessments and recommendations for project deliverables.
. Participated in meeting to understand deliverable, costs and project
feasibility.
. Prepared and maintained project plans and track activities against the
plan, providing regular and accurate reports to customers and line
management as appropriate.
. Managed and handled changes while project within all project phases.
. Worked with internal and external parties to organize the various
components needed to initiate, run and conclude major projects.
. Produced technical, business and economic feasibility document and
ideas by involving different technical and non technical group.
. Managed project: personnel responsible for implementation of the
project tasks (hold and chair regular works meetings, motivate staff,
manage conflicts and crises).
. Assessed risks and hazards to the success of the project and take
appropriate measures for avoidance
. Conducted IT site surveys during mergers and acquisitions.
. Monitored project costs and schedule to ensure that the project does
not exceed the approved budget and stays within prescribed timeline.
Achievement:
. Developed Company business plan, Strategic plan
. Managed four (4) concurrent project
Enlightened, Inc Project Manager May 07 - Sep
08
Provide Project Management for the United State Department of Veteran
Affairs. Major duties include:
. Providing support in development of the VA's Office of Information &
Technology (OI&T) Information Technology (IT) strategic Plan (ITSP).
. Developed IT Strategic road map which provided a consensus view or
vision of the future of OI&T landscape. A time-based (FY 2006 -
FY2011) roadmap that determines where the organization is, where they
want to go and how to get there.
. Formulated and analyzed OI&T's mission and objectives in order to
align them with VA's business capabilities.
. Interviewed, gathered and developed business requirements, customer
strategic plan requirements, and business rules specification to
develop High-Level Business Requirements.
. Reviewing of documents and establish IT strategic goals, and formulate
recommendations to improve and support business activities/functions.
. Providing support in Electronic Government Tracking and reporting for
the VA Office of IT Strategy and E-Government.
. Providing support in the area of tracking IT performance goals,
Electronic Government (E-Gov) initiatives tracking and monitoring.
Achievement: Key player in managing a $3 million project developed OI&T's
FY 2006 - FY2011 IT Strategic Plan.
Information Technology Services Corp Program Manager Apr 06 - Apr
07
Major duties included:
. Managed the day-to-day operations of the IT department including
directing staff, which supported contracts, networking, user services,
telecommunications and other IT functions for a newly started IT
company.
. Provided technology leadership and management of technology systems
and services at client facilities.
. Managed strategic and tactical activities to ensure client
satisfaction, technical delivery, contract compliance, and resource
management at the client site.
Cominfo Inc. (Fannie Mae Contract) Project manager Aug 05
- Apr 06
Major duties included:
. Project tracking, controls, communications, Risk, deliverables, and
project milestones
. Provided weekly dashboard report
. Audited FAS 149 Accounting Database (ADB) and Valuation Database (VDB)
process for SOX conformance.
. Provided testing support for FAS 149 data conversion from Sybase to
Oracle based application. Duties included meeting with various
support teams to document end-to-end process, develop Shell/SQL
scripts, identify data dictionary, develop test scenarios, and develop
test plan document.
. Gathered and developed business requirements, developed design
documentation, design technical requirements, business rules
specification, and use case from SME (subject matter experts),
developers, testers and business owners.
. Met with various support teams to document the end-to-end process,
develop Shell/SQL scripts, identify data dictionary, develop test
scenarios and develop test plan.
District of Columbia Government Program Manager Aug 04 - Mar
05
Major duties included:
. Program Manger and Agency Liaison for six mission critical agencies
within the Planning and Economic Development cluster
. Project Portfolio Management (PPM) of 28 critical capital IT projects
at a cost of greater than $30 Million between six mission critical
agencies
. Provided guidance and assisted in creating IT strategic plans and
Enterprise Architecture (EA) for six mission critical agencies.
. Agency Liaison for the District's Property Services Modernization
Program (PSMP) that produces application enterprise architectures
that:
o Eliminate duplicate and overlapping technologies with the goal
of reducing operation and support costs.
o Integrate, unify, and create business process across the
enterprise (between agencies).
o Reduce IT solutions delivery and implementation time,
development costs by maximizing the reuse of IT, and business
applications.
. Provided assistance in developing six mission critical agencies FY2006
IT operation and capital budget.
. Approved and provided assistance for six mission critical agencies on
a need basis in preparing project initiation form (PIF) initiatives
for Chief Technology Officer (CTO) executive presentation for review
and approval to receive IT capital funding.
. Provided assistance for six critical agencies on a need basis in
preparing their project plan that include: best-of-breed researching,
project scheduling and milestones, and risk management planning.
Spin System Inc. (Freddie Mac Contract) Project Manager Jan 04- Jul
04
Major duties included:
. Developed business requirements, technical design requirements,
business rules specification, and use case from SME's (subject matter
experts), developers, testers, and business owners.
. Provided support in the area deliverables to the independent auditors,
Price Waterhouse Cooper (PWC). Delivered nineteen portfolio sub-
ledger projects deliverable documentations to PWC
. SARBANES/OXLEY Compliance and control issues such as build integration
plans, ECM engagement, tracking emergency changes, data corrections,
and change management plans.
Abacus Technology Corp Project Manager / Senior Programmer Feb 99-
Nov 03
Major duties included:
. Provided programming support to the Public Building Services (PBS)
contract. Extracted data from varied databases and flat files using the
Computer Associate Extraction Transformation Load tool. Developed 175
ETL programs to convert data from their native languages (Sybase, MS SQL
Server, and DB2) into Oracle and create interface programs, which
exchange data between production systems. Debugged existing extraction
logic and code, documentation of business rules and data mapping.
. System for Tracking and Administering Real-property (STAR), Inventory
Reporting Information System (IRIS), Asset Business Plans (ABP/NEARS),
and TABLES via the Data Gateway to the Business Information System (BIS)
database.
. Provided project management and programming support in MS Access 97, and
2000, for the Environmental Protection Agency (EPA) US High Production
Volume Tracker contract.
. Provided project management and programming support in MS Access 2000 for
the Washington Metropolitan Area Transit Authority contract. Duties
included writing various queries to support the project and test the
module.
. Documented and tested the GSA's Budget Estimate (BUDEST) and Budget
Operation Module (BUDOM) through MS ACCESS 7 programming, Visual Basic
coding, and MS Excel spreadsheet development. Tracked the development of
the project and revised the project requirements document. Outlined,
wrote, edited, and formatted all project deliverables, including the
BUDOM 2001 Analysis Book, documentation book, system description and
functional description.
References & Security Clearance
References: Are Available Upon Request
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