MARK LUBKA
**********@*****.***
Professional Summary
Inspirational, innovative leader, recognized for delivering above target results, creating a customer-centric culture, building highly successful collaborative teams, cultivating cross functional business partnerships and instituting brand standard best practices.
Led teams in; New England, Manhattan, Long Island, New York Metro, New Jersey
Philadelphia, Florida and Puerto Rico markets, within Mall based, Lifestyle, Outlet and
Flagship in both specialty and big box formats
Core Competencies
Inspirational leader Operational excellence
Strategic Collaborative
Innovative Customer-focus
Communicator Talent management
Managerial courage Team development
Results driven Change management
Servant leadership Visual acuity
Professional Experience
V.P. / Director of Stores Jun 2012 to
X SRE Retail Group - W omen’s ' jewelry and apparel New York City, N Y
Developed new store opening strategies in this start-up venture, including, new store project management team,, talent acquisition strategy for five new store openings. Designed on boarding
program For new hires.. Collaborated on; creating employee handbook, training manual, LP policies and visual standards guidelines. Standardized brand message on all internal and external documents. Aligned with merchant, allocations, operations and marketing teams to establish gatekeeper role for field team.
District Sales Manager - NY Metro Oct 2010 to Mar 2012
Sears Hoffman Estates., IL
Accountable for P&L results, revenue generation, team development, and operational
aspects of stores performance. Lead team of 1,500 employees in 7 Full Line stores, including number one flagship in brand, with $200MM in revenue. District encompassed mall-based and lifestyle Centers.
Regional Director - Northeast May 2002 to Aug 2010
American Eagle Outfitters Pittsburgh, PA
Responsible for P&L results, revenue generation, team development, and operational pieces
of stores performance for 87 American Eagle / 12 aerie stores with $305MM in
revenue. Region included mall-based, lifestyle, Outlet and Flagship locations.
Managed; real estate site and pro-forma review and selection, human
resources, loss prevention, merchandise/visual presentation and inventory management.
Opened / expanded 26 AE stores
Recognized for sustaining a strategic succession planning process, resulting in turnover
reduction
Implemented best practices in field finance reporting,, Outlet Strategy and Store Technology Teams.
Delivered number one comp performance in the company in FY 2008; reduced management turnover by 32%
Developed/improved tools to analyze and manage the business. Instituted systems to streamline communications, ensuring improved productivity at the store level.
Mentored regional peer business partner.
Regional Manager - Florida / Puerto Rico Aug 1989 to Mar 2002
Gap Stores, Inc. San Francisco, CA
Revenue generation, team development, and operational aspects of stores performance and
results with P&L accountability for 110-stores, $370MM in sales, under the Gap, Gap Kids,
baby Gap and Gap Body brands, in Florida and Puerto Rico
Responsible for daily operations including human resources, loss prevention,
merchandise/visual presentation, and inventory management
Championed “hot store” merchandising initiative, working with product design, merchant
and planning business partners, to delivery buy now product for customers in Q4 peak season.
Led change management initiative of integrating Gap and Gap Kids into one seamless
operation
Achieved most profitable region in zone and lowest inventory losses i n company.
Created store “standard of performance” visit template
Recognized for building teams and partnerships with corporate business partners. Challenged
new store opening guidelines, opening ahead of schedule and under budget, creating brand
best practice.
Proposed and piloted the first field based D.M. “job share” program
Education
Psychology
Central Connecticut State University New Britain, C T
Professional Development
Dale Carnegie
Situational Leadership – Blanchard
Breakthrough Leadership – Singer Learning
Franklin Covey – Time and Life Management Workshop
Computer proficient – Microsoft Office
Awards
"President's Award" for outstanding contribution in creating a warm climate
merchandise assortment with corporate business partners
“Best Overall Regional Performance”
“Regional Manager of the Year”
“Diamond Council”
“Operational Excellence “